Mid-level and Senior Software Engineer, Infrastructure

AcuityMD; Boston (MA); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Learning budget for up-skilling

Remote work flexibility

Generous time off

Paid health, dental, and vision plans

Home office stipend

Optional team retreats

Flexible parental leave

Job summary

A medical technology company is seeking a Software Engineer for their Infrastructure team. This role focuses on implementing key platform services, ensuring reliability, and collaborating with various departments. Candidates should have over 4 years of software engineering experience, specifically with cloud infrastructure like Kubernetes. The company values a team-oriented mindset and offers flexible work arrangements, generous benefits, and a commitment to innovation and mentorship.

Qualifications

• 4+ years of experience in software engineering, focusing on infrastructure, DevOps, and/or platform engineering.
• Team-focused mindset enabling effective collaboration.
• Strong communication skills and documenting abilities.
• Experience with cloud infrastructure and Kubernetes.
• Understanding observability metrics, logs, and alerts.

Responsibilities

• Implement container orchestration and service mesh at scale.
• Collaborate with Product, Engineering, Data, and Security.
• Improve observability and automated remediation for reliability.
• Automate processes for repeatability with infrastructure-as-code.
• Optimize cluster utilization and enhance system scalability.
• Build internal tooling and golden paths to reduce cognitive load.
• Participate in sustainable on-call rotations and incident response.
• Evolve CI/CD pipelines and environment strategies.

Skills

Experience in software engineering with a focus on infrastructure

Solid collaboration and communication skills

Pragmatic problem-solver

Working with cloud infrastructure, specifically Kubernetes

Understanding of observability

Familiarity with infrastructure-as-code tools

Programming experience in modern programming languages

Awareness of security fundamentals

Tools

Kubernetes

Terraform

Google Cloud Platform

Job description

Join to apply for the Software Engineer, Infrastructure role at AcuityMD.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

Team Mission

The Platform Team is the backbone that keeps product teams shipping quickly and safely. We deliver direct customer value through our cloud capabilities and security and impact internal success through partnerships with application teams and enabling a great development experience.

Responsibilities

• Steward core platform services: Implement container orchestration, service mesh, ingress, and secrets management at scale.
• Cross‑functional partnership: Collaborate with Product, Engineering, Data, and Security to deliver external and internal value.
• Harden reliability: Improve observability (logging, metrics, tracing) and automated remediation to increase availability and latency.
• Automate everything: Use infrastructure‑as‑code and configuration management to make systems and processes repeatable, auditable, and secure.
• Scale cost‑effectively: Optimize cluster utilization, autoscaling, and storage/networking to balance performance, reliability, and spend.
• Level‑up developer experience: Build internal tooling, templates, and golden paths that reduce cognitive load and time‑to‑first‑deploy for product teams.
• On‑call & incident response: Participate in a sustainable on‑call rotation, drive post‑mortems, eliminate toil, and reduce MTTR via automation.
• Enable fast, safe delivery: Evolve CI/CD pipelines (build/test/release) and environment strategies (dev/stage/prod).

Your Profile

• 4+ years of experience in software engineering with a focus on infrastructure, DevOps, and/or platform engineering.
• Team‑focused mindset with solid collaboration and communication skills, focused on enabling others.
• Pragmatic problem‑solver who communicates clearly, documents well, and thrives in fast‑moving, high‑ownership environments.
• Experience working with cloud infrastructure, specifically Kubernetes.
• Understanding of observability: metrics, logs, traces, and building actionable alerts/SLOs.
• Familiarity with infrastructure‑as‑code tools.
• Some programming experience in at least one modern programming language.
• Awareness of security fundamentals: IAM, workload identity, network policies, encryption, and secrets management.

Nice to Haves

• Open source contributions.
• Experience with company transitioning from startup to high‑growth.
• Google Cloud Platform.
• Terraform.
• Python, Go, and/or JavaScript (TypeScript).
• Building and managing CI/CD systems and developer tooling.

You must have an eligible work permit in the USA or Canada to be considered for this position.

We Offer

• Ground floor opportunity: Join a high‑growth startup backed by world‑class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning budget: Reimbursements for relevant learning and up‑skilling opportunities.
• Remote work: Full‑remote flexibility for employees in the US plus a work‑from‑home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you freedom to do your best work.
• Paid health, dental, and vision plans: 100% paid health, dental, and vision plans for all employees and 75% paid for dependents.
• Home office stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional team retreats: We meet in‑person multiple times per year for co‑working and social gatherings.
• Parental leave: 6–12 weeks of fully‑paid, flexible parental leave.

The Company

We are builders inspired by our mission to expand patient access to cutting‑edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We foster a culture of mentorship and inclusion and welcome new team members who share our values.

AcuityMD is an Equal Opportunity Employer. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.