Software Engineer III - Production Stability & Development - Market Risk Technology

Bank of America; Jersey City (NJ); On-site; USD 103,000 - 180,000; Full time

Benefits offered by this job

Discretionary incentive plan

Benefits

Job summary

Bank of America is seeking a Software Engineer III to join the Production Stability & Development team for the Market Risk Suite in Jersey City. The role focuses on improving platform stability, reliability, and resilience through hands-on engineering and incident management.

You will collaborate with business users, support teams, and developers to resolve complex production issues, drive preventative remediation, and implement automation and monitoring to enhance performance and reduce risk.

Qualifications

• Experience with production support, incident management, root cause analysis, and problem remediation.
• Ability to translate production issues into effective engineering solutions.
• Experience with automation, monitoring, and operational tooling.
• Strong analytical and troubleshooting skills in distributed or data-intensive systems.
• Solid understanding of SDLC, testing, release management, and Agile delivery practices.
• Excellent communication and collaboration skills.

Responsibilities

• Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements.
• Designs, develops, and modifies architecture components, interfaces, and solution enablers.
• Mentors other software engineers on CI/CD practices and automating tool stacks.
• Executes story refinement, definition of requirements, and estimating work for the delivery lifecycle.
• Performs spike/proof of concept to mitigate risk or implement new ideas.
• Automates manual release activities.
• Designs, develops, and maintains automated test suites (integration, regression, performance).
• Investigates and resolves complex production issues across the Market Risk platform.
• Performs root cause analysis and implements sustainable solutions to prevent recurrence.
• Drives remediation of Production Known Errors and supports risk reduction initiatives.
• Develops monitoring, automation, and observability capabilities to improve system reliability.

Skills

Production support

Incident management

Root cause analysis

Automation

Monitoring

CI/CD practices

Agile delivery

Communication

Education

Bachelor's degree or equivalent

Tools

CI/CD tooling

Monitoring tools

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Position Summary

We are seeking a highly motivated Software Engineer III to join the Production Stability & Development team supporting the Market Risk Suite. This role is responsible for improving platform stability, reliability, and operational resilience through hands-on engineering, incident management, root cause analysis, and continuous improvement initiatives.

The successful candidate will work closely with business users, support teams, and developers to resolve complex production issues, drive preventative remediation, and implement automation and monitoring solutions that enhance platform performance and reduce operational risk.

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)
• Investigate and resolve complex production issues across the Market Risk platform.
• Perform root cause analysis and implement sustainable solutions to prevent issue recurrence.
• Drive remediation of Production Known Errors (PKEs) and support operational risk reduction initiatives.
• Develop monitoring, automation, and observability capabilities to improve system reliability and supportability.

Required Qualifications

• Strong experience with production support, incident management, root cause analysis, and problem remediation.
• Proven ability to translate production issues into effective engineering solutions.
• Experience with automation, monitoring, and operational tooling.
• Strong analytical and troubleshooting skills, particularly in distributed or data-intensive systems.
• Solid understanding of SDLC, testing, release management, and Agile delivery practices.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with Market Risk, Risk Analytics, or related financial systems.
• Familiarity with large-scale distributed platforms and data-intensive applications.
• Experience working within regulated financial services environments.
• Track record of delivering measurable stability and reliability improvements through engineering solutions.

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Minimum Education Requirement - Bachelors Degree or Equivalent Professional Experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 525 Washington Blvd (NJ2525)

Pay and benefits information

Pay range$102,900.00 - $179,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.