Software Engineer II

Reputation.com; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in customer experience technology is seeking a Backend Software Engineer who is passionate about coding and innovation. You will play a critical role developing high-impact software components and collaborating with senior engineers. Join a diverse and inclusive workplace committed to performance and career growth.

Benefits

Health Insurance & Wellness Benefits

Life Insurance

Maternity Benefits

Flexible working arrangements

Career growth opportunities

Active Employee Resource Groups

Car Lease Program

Qualifications

• 4+ years of software solutions experience using Java.
• Experience with highly scalable applications.
• Strong understanding of web and backend technologies.

Responsibilities

• Develop software components independently and collaboratively.
• Perform code reviews and identify software bugs.
• Design and execute software solutions for business issues.

Skills

Problem Solving

Troubleshooting

API Design

Web Technologies

Distributed Systems

Education

BE/B Tech/MCA/MSc/MTech

Tools

Java

SQL databases

NoSQL databases

Microservices

Job description

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why Work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback.

Job Summary:

Are you an experienced Software Engineer who loves to roll up your sleeves and get involved in the code? Then this is the role for you! As a backend engineer you will assure innovative consistency and integrity for product development and develop key components of the product that have high impact.

Responsibilities:

• Develops in-depth knowledge of certain components of the product

• Understand and analyze business requirements and designs provided

• Assists with technical design

• Develops software components independently

• Develops and executes JUnit Tests

• Follows standard process and procedures

• Identifies and resolve software bugs

• Performs code reviews

• Tests and integrates with other development tasks

• Collaborate with senior members of the engineering team to create innovative solutions..

• Design, develop and execute software solutions to address business issues.

• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.

• Collaborate with peer organizations, quality assurance and end users to produce cutting-edge software solutions.

• Interpret business requirements to articulate the business needs to be addressed.

• Troubleshoot code level problems quickly and efficiently.

• Additional duties as assigned.

Qualifications:

• 4+ years of building software solutions in a corporate or start up engineering environment using Java.

• Experience in building highly scalable, high performance applications.

• Strong problem solving and troubleshooting skills and an ability to come up with creative solutions to impossible-to-solve problems.

• A deep understanding of web and backend technologies.

• Working knowledge of API design and distributed backend systems.

• Experiences with Java, SQL databases, NoSQL databases, microservices, high availability, and scalability.

• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, continuous integration and operations.

• Experience with functional, performance and stress testing of the applications.

• 4 to 6 Years

• BE /B Tech/ MCA/MSc / MTech.

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.

• Active Employee Resource Groups (ERGs) to engage with.

• An equitable work environment.

• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

• At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws

• Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy

• Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)

• Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)

• OPD: of 7500 per annum per employee

Leaves

• 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)

• 12 Casual/Sick leaves (Pro-rata calculated)

• 2 Earned Leaves per Month (Pro-rata calculated)

• 4 Employee Recharge days (aka company holiday/office closed)

• Maternity & Paternity (6 months)

• Bereavement Leave (10 Days)

Car Lease:
Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.