Software Engineer, Forward Deployed

vibehackers; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

One Medical annual membership (US)

401(k) with employer match (US)

Fertility HRA up to $10,000/year (US)

Parental leave up to 16 weeks or 8 at

Parental leave up to 16 weeks or 8 at

Job summary

Ramp is seeking a Forward Deployed Software Engineer to deliver customer-facing, agent-first solutions for its largest enterprise customers. You will work on end-to-end software, collaborate with Sales and Customer Success, and help shape the roadmap for embedding Ramp into complex workflows.

You will join the Core FDE team to build agents that autonomously implement solutions, scoping product specs and shipping high-quality software at scale in a fast-paced environment.

Qualifications

• 3+ years of software engineering experience, preferably in an enterprise setting.
• Experience building for agents and agent-driven solutions.
• Proven track record shipping high-quality products at scale.
• Comfortable with customer-facing roles and direct customer interaction.
• A fast-paced environment with continuous learning and improvement.

Responsibilities

• Deliver end-to-end software for large enterprise customers with agent-first solutions.
• Build agents and agent-driven features to extend Ramp's capabilities.
• Collaborate with Sales, Solutions, Customer Success and Account Management to activate customers and drive value.
• Influence product roadmap and prioritize between custom and broader solutions.

Skills

Customer Engagement

End-to-End Development

Product Scoping

Cross-functional Collaboration

Roadmap Prioritization

Domain Expertise

Problem Solving

Product Delivery

Adaptability

Communication

Job description

Builds customer-facing autonomous agents—lots of agent/AI-focused work and rapid, customer-driven prototyping.

About the Role

Forward Deployed Software Engineer focused on building customer-facing, agent-first solutions that solve complex problems for Ramp’s largest enterprise customers. Deliver end-to-end software, collaborate with sales and customer teams, and drive product roadmap decisions for embedding Ramp into large customers' workflows.

Job Description

Role

As a Software Engineer, Forward Deployed you will work on Ramp’s Core FDE team to build customer-facing, agent-first solutions for large and complex customers. You will deliver end-to-end software, understand customer pain points, influence product decisions, and build agents that autonomously implement solutions.

Key Responsibilities

• Deliver end-to-end software that meets the needs of Ramp’s largest customers, including scoping product specs and implementing solutions.
• Build and ship agents and agent-driven features that autonomously expand Ramp’s capabilities.
• Collaborate closely with Sales, Solutions, Customer Success, and Account Management to activate customers, close deals, and expand account value.
• Drive the core product engineering roadmap within an embedding model, specialize in a core product area, develop deep domain expertise, and make prioritization decisions about custom vs. broader solutions.

Requirements

• Typically 3+ years of software engineering experience (preferred).
• Extensive experience building with and for agents.
• Proven track record of shipping high-quality products at scale.
• Comfort and enthusiasm for being customer-facing and working directly with customers.
• Ability to work in a fast-paced environment, continuously learn, and improve craft.

Global benefits available to full-time employees include:

• Flexible PTO
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

Selected country-specific benefits:

United States

• One Medical annual membership
• 401(k) with employer match
• Fertility HRA (up to $10,000/year)
• Parental leave up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• In-office perks (lunch, snacks, drinks)
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, vision through Sun Life
• Life, AD&DD, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold (salary sacrifice option)
• Parental leave up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

Location & Notes

• Role is customer-facing and embedded with enterprise customers; posting lists benefits and programs for the United States, Canada, and United Kingdom.
• Relocation expense coverage is available to NYC or SF if needed.
• The role emphasizes high agency, urgency, and end-to-end ownership.

Skills

Customer Engagement End-to-End Development Product Scoping Cross-functional Collaboration Roadmap Prioritization Domain Expertise Problem Solving Product Delivery Adaptability Communication

Experience Level

Mid

Employment Type

FullTime

• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision coverage for employee (US)
• One Medical annual membership (US)
• 401(k) with employer match (US)
• Fertility HRA up to $10,000/year (US)
• Parental leave up to 16 weeks or 8 weeks at 100% pay (US/Canada/UK)
• Relocation expense coverage to NYC or SF (if needed)
• Life, AD&DD, and disability coverage (Canada)
• Fertility drug coverage up to $4,000 lifetime (Canada)
• Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
• Employee Assistance Program and virtual care (Canada)