Manager, Enterprise Solutions Consulting

RAMP; New York; Presencial; USD 140 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Resumo da oferta

Ramp is seeking a Solutions Consultant, Enterprise Team Manager to lead a high-performing team supporting Enterprise prospects. You will set operating rhythms for pre-sales, coach discovery, demos, and technical deal strategy, partnering with Sales, Product, Engineering, and Customer Success to deliver a cohesive customer experience.

You will stay close to high-impact opportunities while scaling technical ownership, fluency in financial workflows, and executive presence.

Qualificações

• 8+ years in Solutions Consulting or related technical role, incl. 3+ years in people management.

Responsabilidades

• Lead and develop a team of Enterprise Solutions Consultants with clear expectations and growth opportunities.
• Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management.
• Shape account strategy with Enterprise Sales leadership and deploy right resources at the right moments.
• Coach discovery, deliver tailored demos, and architect solutions aligning Ramp platform with customer priorities.
• Engage in strategic customer situations, including executive conversations and escalations.
• Create scalable playbooks, assets, and demo standards for consistent team output.
• Collaborate with Product, Engineering, and Customer Success to translate needs into feedback and roadmap context.
• Define and inspect team health metrics like coverage, conversion, and cycle efficiency.
• Foster a high-accountability culture with customer empathy, speed, and continuous improvement.
• Identify ways to leverage AI to improve preparation, documentation, and customer-facing work.

Conhecimentos

Solutions Consulting

People leadership

Enterprise sales

Executive communication

Technical storytelling

Ferramentas

NetSuite

Sage Intacct

Microsoft Dynamics

Descrição da oferta de emprego

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience.

You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities.

What You'll Do

• Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth.

• Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management.

• Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments.

• Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities.

• Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations.

• Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team.

• Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs.

• Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development.

• Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement.

• Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment.

What You Need

• 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership.

• Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes.

• Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows.

• Working fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systems.

• Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling.

• Strong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environment.

• Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value.

• Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions.

• Experience building AI-assisted workflows for solutions, sales, or customer-facing teams.

• Excellent communication, organizational, and change-management skills.

Nice to Have

• Experience supporting fintech, spend management, accounting automation, or other financial software products.

• Familiarity with government or public-sector selling.

• Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols.

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice