Software Engineer, Enablement

Capacity; United States; On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit Interest Units/incentive compensation

Unlimited vacation policy

401(k) with a company match

Short-term disability insurance

Group life AD&D insurance

Collaborative team culture

Job summary

Capacity is looking for a Software Engineer - Enablement to design and build AI-powered tools and processes that enhance engineering productivity. This role will focus on developing automated systems that streamline operations, allowing engineers to work more effectively within rapidly evolving workflows.

The ideal candidate will have at least 3 years of software engineering experience, particularly in backend systems and automation. A collaborative environment with benefits like unlimited vacation and employer-paid health insurance await.

Qualifications

• 3+ years of software engineering experience with strong fundamentals.
• Hands-on experience with LLMs including prompt engineering.
• Experience building internal developer tools or automation pipelines.

Responsibilities

• Build and maintain the AI pairing pipeline for engineer productivity.
• Design automated ticket generation systems from product signals.
• Build developer tooling for seamless engineering lifecycle.

Skills

Software engineering experience

Backend systems knowledge

Experience with LLMs

Programming skills in Go

Programming skills in Python

Familiarity with modern AI tools

Integration with project management tools

Job description

Role Overview

Reporting to the Engineering Manager of Engineering Enablement, the Software Engineer - Enablement will design, build, and operate the tools and processes that make engineering at Capacity faster, higher quality, and more enjoyable. Your primary focus will be AI-powered engineering processes including the AI pairing pipeline, automated ticket workflows, and developer tooling, but you will also work on the broader internal platform that supports engineering productivity across the organization.

You will be one of the first members of the Engineering Enablement team at Capacity: a small team with an outsized mandate. Your work will directly shape how every engineer at the company works, how fast they ship, and how much time they spend on high-value problems versus repetitive tasks. You will build AI-powered workflows, automation pipelines, and developer tooling that become the foundation of Capacity's velocity improvements. This is a rare opportunity to build something new from the inside of a company that is growing fast.

Responsibilities

• Build and maintain the AI pairing pipeline: the tooling, integrations, and workflows that allow every engineer to work effectively with AI assistants as a genuine productivity partner.
• Design and implement the automated ticket generation system that converts product signals, operational alerts, and customer feedback into sprint-ready engineering work items.
• Build developer tooling that reduces friction across the engineering lifecycle from local development environments to deployment and observability.
• Contribute to the non-engineer contribution program by building the technical guardrails, review workflows, and quality gates that allow non-engineers to safely commit code.
• Instrument and measure the impact of every Enablement tool and process and use that data to continuously improve.
• Partner with engineers across the organization to understand their pain points and identify the highest-leverage opportunities for Enablement investment.
• Stay current with the rapidly evolving AI developer tooling landscape and evaluate new tools and techniques for potential adoption at Capacity.

Requirements

• 3+ years of software engineering experience with strong fundamentals in backend systems, APIs, and automation.
• Hands‑on experience building with LLMs including prompt engineering, tool use, and evaluation of AI‑generated output.
• Experience building internal developer tools, automation pipelines, or platform infrastructure.
• Strong programming skills; experience with Go (Golang) and/or Python is strongly preferred.
• Familiarity with modern AI developer tools including Claude, Cursor, GitHub Copilot, and similar platforms.
• Experience building integrations with project management and engineering tools such as Jira, GitHub, or Linear is a strong plus.
• Comfort working in a fast‑moving, early‑stage function where the scope and priorities will evolve.
• Strong communication skills: able to gather requirements from engineers and translate them into well‑designed tooling solutions.

Benefits

• Employer‑paid health insurance (for you and your eligible dependents)
• Profit Interest Units/incentive compensation
• Unlimited vacation policy
• 401(k) with a company match
• Short‑term disability insurance
• Group life AD&D insurance
• A supportive, diverse workplace where we prioritize respect for each other and our clients
• A fun and collaborative team culture

Salary Range

• The expected base salary for the Software Engineer - Enablement role is between $150,000 and $180,000; actual salary will be commensurate with a candidate's experience, skill and location.