Software Engineer (Connectors & Microsoft Certified Professional)

Writer; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

Dental/Vision/Life insurance

Parental leave

Hybrid work model

Stock options

401k with employer contributions

Learning & development stipend

Generous PTO

Office spaces in SF/NY/London

Job summary

WRITER is seeking an exceptional software engineer to join a rapidly evolving team. You will build AI-powered solutions and a state-of-the-art platform leveraging generative AI, large language models, and agentic workflows to transform enterprise operations.

You will design secure, scalable AI integration platforms and own backend services for high-throughput APIs, while guiding identity, auth, and trust across integrations.

Qualifications

• Solid backend fundamentals and data systems experience.
• Experience with observability, SLOs/SLAs, and reliability engineering.
• Proven ability to design and ship API-driven platform services and distributed systems.
• Cloud-native production ops experience on AWS/GCP/Azure.

Responsibilities

• Design and deliver secure, scalable AI integration platforms.
• Own backend service design for high-throughput APIs.
• Set direction for identity, auth, and trust across integrations.
• Lead reliability with SLOs/SLAs, observability, and incident readiness.

Skills

Backend design

Observability

Cloud-native

Security patterns

API design

Leadership

TypeScript

Tools

Docker

Kubernetes

CI/CD

PostgreSQL

Job description

• We’re looking for an exceptional software engineer to join our rapidly evolving team at WRITER
• In this pivotal role, you’ll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate
• You’ll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity
• This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works
• Design and deliver secure, scalable AI integration platforms that connect enterprise systems and power mission-critical automation
• Contribute to the design and evolution of our AI integration client ecosystem, defining how AI applications securely connect to external tools, data sources, and enterprise systems
• Own backend service design for high-throughput, low-latency APIs that enable reliable agent workflows and complex cross-system orchestration
• Set technical direction for identity, auth, and trust boundaries across integrations (OAuth, API key, service-to-service), balancing developer velocity with security and compliance
• Partner with product and cross-functional engineering leaders to shape roadmap, define technical strategy, and translate ambiguous business goals into durable platform capabilities
• Lead production excellence through a metrics-first reliability strategy, defining and enforcing SLOs/SLAs, maturing observability, and driving resilience, incident readiness, and performance optimization at scale
• Raise the engineering bar through architecture reviews, pragmatic design standards, rigorous testing strategy, and mentorship of senior and mid-level engineers

Benefits

• Health: Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA.
• Family-friendly: Competitive parental leave policy, working parents can truly own their schedules.
• Hybrid culture: We’re built around a mix of in office collaboration and remote work when needed.
• Finance: Company stock options, plus a 401k plan with employer contributions.
• Growth: Learning and development stipend and generous PTO.
• SF/NY/London office space: Three beautiful sunny offices in three incredibly exciting cities.

Solid backend fundamentals in modern server frameworks and data systems (e.g., TypeScript/Node or Python ecosystems, PostgreSQL), with ability to choose the right tool for the system; experience with Python is a plus but not requiredStrong experience with observability and reliability engineering, including defining/operating service metrics, SLOs/SLAs, alerting, incident response, and performance tuningStrong experience designing and shipping API-driven platform services and distributed systems, including microservices, event-driven patterns, and secure service-to-service communicationProven cloud-native experience on AWS, GCP, or Azure, including containerized workloads (Docker/Kubernetes), CI/CD, and production operationsDeep hands-on knowledge of authentication and security patterns for third-party integrations (OAuth2/OIDC, API keys, token lifecycle, secret management, least-privilege access)Demonstrated ability to lead through ambiguity: partner cross-functionally, mentor engineers, drive technical decisions, and own delivery from design through productionYou embody our core values of Connect, Challenge, and Own. You build strong partnerships across teams, challenge conventional thinking to drive innovation, and take ownership of your work with a focus on delivering meaningful impact and excellence5+ years of software engineering experience building and operating production backend systems using Typescript, Deno, Node.js, or Bun; scope and leveling can flex across Senior to Staff based on architectural impact and leadershipPractical expertise building AI integration layers (e.g., MCP clients/servers, tool orchestration, external API connectors, auth mediation), not just prompt or model experimentation