Software Engineer, Communications

Roblox; San Mateo (CA); On-site; USD 153,120 - 196,750; Full time

Benefits offered by this job

Equity compensation

Job summary

Roblox in San Mateo, CA is seeking a Software Engineer, Communications Safety to help build chat and moderation systems at scale across our metaverse platform. You will collaborate with backend services, data pipelines, and ML models to ensure safe, reliable communication for billions of messages.

You will work with Game Engine, Safety, and ML teams to design high-scale safety services, apply model tuning, and push for reliable, compliant experiences.

Qualifications

• Experience in backend software development.
• 2+ years experience building and supporting ML systems in production.
• Bachelor’s degree or equivalent in CS/CE or similar.
• Experience collaborating with backend engineers on client/server design for high-scale products.
• Experience collaborating with cross-functional partners in Product, Design, and Data Science.

Responsibilities

• Engineer and scale infrastructure to support millions of concurrent users.
• Architect reliable safety services leveraging ML models.
• Tune ML models and build safe chat experiences.
• Design and implement moderation systems for global policy compliance.
• Improve processes to be more effective and efficient.
• Maintain high quality standards during feature development.
• Collaborate with Game engine, Creator, Trust & Safety teams across the company.
• Self-organize and own projects end-to-end.

Skills

Backend software development

Production ML systems

Cross-functional collaboration

Client/server design

Performance optimization

Education

Bachelor’s degree or equivalent in CS/CE

Job description

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

As a Software Engineer, Communications Safety, you'll build the chat and communication systems that let people and creators express themselves better than in real life, and keep them safe at scale. You'll ship the real-time detection systems that help scale and protect billions of messages across 2D and 3D spaces and stay ahead of bad actors trying to evade our safety measures, so expression and trust go hand in hand.

You will work with various teams (Game Engine, Safety, ML platform) and products including backend services working at high scale, data pipelines, ML models, and tools to strengthen underlying chat and policy infrastructure to support reliability, safety, and flexibility, while enabling new communication products. You'll also have the opportunity to make direct contributions to core communication Roblox products, ensuring safety is woven into the foundation of the platform itself.

If you are a developer with an understanding of large scale systems and want to shape how the next generation of Roblox users interact safely in the metaverse, you’ll be right at home within our highly-skilled and rapidly growing team.

You will:

• Engineer and scale next-generation infrastructure to accommodate our rapidly expanding user base, maintaining systems capable of supporting millions of concurrent users. You will architect highly reliable safety services, leverage machine learning models, and support rapid product experimentation.
• Work with cutting-edge ML—model tuning and prompt engineering to build safe chat experiences that are novel even by industry standards.
• Design and implement top-tier moderation systems to uphold global and regional policy compliance, preventing harmful content across a variety of developer-customized communication products
• Introduce and improve our processes to help us be more effective and efficient.
• Enforce high quality standards while we iterate on feature development.
• Collaborate with other engineering and product teams (Game engine, Creator, Trust & Safety to name a few) at the company to push the boundary of what is possible
• Self-organize and take ownership of projects throughout its full lifecycle.

You have:

• Experience in backend software development
• 2+ years industry experience building and supporting ML systems in a production environment.
• Hold a Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a similar technical field.
• Experience collaborating with backend engineers on client/server design and architecture for high-scale products, including knowledge of performance principles like caching and modern technologies.
• Experience collaborating with cross-functional partners in Product, Design, and Data Science to drive meaningful results that align with the team’s overarching vision

You are:

• Responsible: you build systems that work and keep on working reliably. You are thorough in your designs, rigorous in handling potential failure cases, and diligent in automated testing.
• Analytical: Excited to investigate large, ambiguous problems, and quantify the problems and the solutions.
• Creative: You take a creative and strategic approach to solving hard problems and driving new tools/functionality for our end users and game developers
• Team-oriented: You are able to work well as part of a team and know how to collaborate with all participants to develop the best solutions. Able to write clear design specs, mentor junior engineers, and guide projects from beginning to end
• Data-driven focused on quality metrics and monitoring

Bonus:

• Experience building communication products and features.
• Experience working closely with design, strong design interest/background.
• Experience with LLMs
• Experience using big data query/processing languages and tools such as SQL, Hive, Spark and Airflow
• Experience of test driven development.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range$153,120—$196,750 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.