Software Engineer, Back-End - Mail (Canada)

Superhuman; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health care

PTO

Professional development budget

401(k) matching

Job summary

Superhuman is seeking a Senior Back-End Engineer on the Mail team for a remote-flexible role with Vancouver hybrid options. You will build real-time, high-throughput services powering AI agent orchestration and data pipelines, spanning across Go, Mail, Docs, and Enterprise surfaces.

You’ll shape the infrastructure, collaborate with ML/AI, Product, and Front-End teams, and mentor junior engineers. The role demands deep systems design, cloud experience, and a product-focused mindset in a rapidly

Qualifications

• 8+ years of backend development experience
• Experience building, deploying, and debugging production systems at scale
• Experience with cloud platforms (AWS, GCP, or Azure)
• Familiarity with AI coding tools (Copilot, Cursor, Claude Code)
• Experience with real-time systems or high-throughput APIs is a plus
• CI/CD and infrastructure as code
• Ability to work independently and manage priorities across multiple projects
• Strong product instincts and user focus

Responsibilities

• Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines
• Design and build core platform services to allow our systems to scale
• Work across the Superhuman product suite — Go, Mail, Docs, or Enterprise — depending on team fit
• Collaborate with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end
• Build and evolve infrastructure as code, targeting high availability
• Contribute to an engineering culture with documentation, testing, and reliability
• Mentor and grow junior engineers

Skills

Backend development

Algorithms

Data structures

System design

Cloud platforms

CI/CD

Independent work

Cross-functional collaboration

Tools

AWS

Copilot

Cursor

Claude Code

Job description

Superhuman offers a remote-flexible working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they’re based, while staying closely connected to a collaborative, tight-knit team culture. For those based in Vancouver, a hybrid setup is also available.

About Superhuman

Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

Superhuman is building the AI productivity platform that works everywhere people do, and Superhuman Mail is central to how people communicate and get work done. Today we are…The fastest email experience in the world

• Loved and adored: see what our customers say

On the Mail team, our Back-End engineers build the real-time systems that power our product, from the infrastructure behind every message flow to the AI layer that keeps work moving fast and intelligently.

This is backend work at the intersection of systems engineering and AI. You’ll build the services that allow our agentic workflows to scale in Superhuman Mail, and the real-time infrastructure that connects our AI layer to users across every surface. You’ll also help design the infrastructure that lets anyone create custom agents and publish them to a marketplace reaching tens of millions of users.

Superhuman’s engineers have the freedom to innovate and shape the product roadmap. The complexity of our technical challenges is growing rapidly as we scale AI-powered features across every surface. You can hear more from our team on our technical blog.

As a Back-End Engineer, you will:

• Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines.
• Design and build core platform services to allow our systems to scale
• Work across the Superhuman product suite — whether that’s Go, Mail, Docs, or Enterprise — depending on where you and the team see the best fit.
• Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
• Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers.
• Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability.
• Mentor and grow junior engineers on the team.

Qualifications

• 8+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design.
• Experience building, deploying, and debugging production systems at scale.
• Experience with AWS or other cloud platforms (GCP, Azure).
• Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software.
• Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.
• Deep understanding of CI/CD and infrastructure as code.
• Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
• Strong product instincts — you care about the end-user experience and can make good tradeoffs between speed and reliability.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

At Superhuman, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).