Software Engineer, AI Solutions (Fully Remote)

NiCE; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

NiCE is seeking an experienced Advanced Post-Sales Consultant to drive projects from PoC to full implementation, shaping architectural best practices in AI-enabled solutions. You will deliver technical training, create precise documentation, and collaborate with cross-functional teams to support business growth.

The role requires experience with Cognigy or similar platforms, strong front-end (HTML/CSS) and back-end development skills, and a proven ability to align technology with business goals.

Qualifications

• 2-3 years in a similar role within Conversational AI, SaaS, or enterprise software.
• Experience with Cognigy or equivalent platforms.
• Ability to resolve complex technical challenges.
• Ability to align technical solutions with business objectives.
• Exceptional communication skills.
• Front-End Design: HTML and CSS.
• Back-End Development: server-side applications and data manipulation.

Responsibilities

• Drive complex projects from pilot/PoC to full implementation.
• Provide cutting-edge technical solutions and shape architectural best practices.
• Partner with cross-functional teams to support business development.
• Deliver technical training, workshops, and best practices.
• Develop precise technical documentation and resolve complex issues.

Skills

Conversational AI

SaaS

Enterprise software

Cognigy

HTML

CSS

Server-side development

Data manipulation

Communication skills

Tools

Cognigy

Job description

• Advanced Post-Sales Consulting & Implementation: Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
• Technical Expertise: Provide cutting-edge technical solutions and shape architectural best practices.
• Collaboration & Support: Partner with cross-functional teams to support business development.
• Focused Enablement: Deliver technical training, workshops, and best practices.
• High-Impact Documentation: Develop precise technical documentation and resolve complex issues.

Requirements:

• Minimum of 2-3 years in a similar role within Conversational AI, SaaS, or enterprise software.
• Proven experience with Cognigy or equivalent platforms.
• Demonstrated ability to resolve complex technical challenges.
• Strong capability to align technical solutions with business objectives.
• Exceptional communication skills.
• Front-End Design: HTML and CSS.
• Back-End Development: server-side applications and data manipulation.

About NiCE:

• NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses.
• Known as an innovation powerhouse that excels in AI, cloud, and digital.
• Over 8,500 employees across 30+ countries.
• Equal opportunity employer.

NiCE

NiCE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is a market leader in AI, cloud, and digital solutions.