Software Engineer - AI Platform

DHL; Indiana; On-site; Confidential; Full time

Job summary

DHL IT Services is seeking an AI Platform Software Engineer within its Platform Engineering Transformation team to help build and enhance the Agentic AI Platform, the internal development platform hosting AI agents. You will work across development, configuration, monitoring, verification, and maintenance using Java, Python, React, Kafka, PostgreSQL, Google Cloud, GKE, and more.

The role emphasizes DevOps proficiency, platform ownership, and collaboration across multinational teams, with

Qualifications

• Proven software engineering experience with DevOps and software development.
• Strong CI/CD experience and scripting skills.
• Proficiency in Java, Python, or JavaScript/TypeScript.
• Experience with AI agent development or deployment is desirable.
• Knowledge of Kubernetes, Git, Kafka, and monitoring tools is a plus.

Responsibilities

• Develop and deploy AI platform components from idea to deployment.
• Maintain platforms and provide third-level support, patching and bug fixes.
• Familiarity with cloud services, especially Google Cloud, and container orchestration.
• Collaborate across regions and communicate effectively to improve developer experience.

Skills

Software engineering experience

DevOps

CI/CD

Scripting languages

Java

Python

JavaScript/TypeScript

Tools

Kubernetes

Git

Kafka

Google Cloud

GKE

OpenShift

Grafana

Prometheus

Loki

Job description

AI Platform Software Engineer – Platform Engineering

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about AI. Our Platform Engineering Transformation team is continuously expanding. No matter your level of AI Platform Software Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Digitalplatforms

About the role

As a AI Platform Software Engineer within the Platform Engineering Transformation Team, you will be at the center of this journey.

You will help bring to life and continuously improve the Agentic AI Platform, an internal development platform for hosting AI agents. This involves development, configuration, monitoring, verification, and maintenance. The roles of service and product ownership are also be part of the job.

We currently use Java, Python, Google ADK, React, Kafka, PostgreSQL, Google GKE, and Apigee Gateway technologies, among others. The product currently hosts AI agents mostly written in Python and Google ADK, and also works with GitHub, Artifactory, GitHub Actions, SonarQube, and more.

Our platform and tools serve thousands of engineering and management colleagues across the company. You will work with a team of highly skilled and engaged professionals in multiple locations, bring new ideas to life, and find ways to continuously bring more innovation, integration, and developer experience into our services.

Major responsibilities and requirements

• Platform development – “From idea to deployment”

• + Proven experience in a software engineering role or a similar position, with a solid understanding of DevOps and software development.
• + Proficient in CI/CD and DevOps. Experience with scripting languages.
• + Proficient in at least one programming language: Java, Python, or JavaScript/TypeScript.
• + Experience with AI Agent development or deployment.
• + Knowledge of related technologies such as K8S (GKE, AKS or OpenShift), Git, Kafka, and/or application monitoring (Grafana, Prometheus, Loki) is advantageous.

• Platform maintenance and support - “You build it, you run it”.

• + Product administration and technical third-level support, including patching and bug fixing, are integral parts of the job.
• + Good familiarity with cloud services, particularly Google Cloud, along with Kubernetes, containerization, infrastructure, and networking concepts.
• + Experience with hosting or developing software development tools and monitoring them is a plus.

• Collaboration

• + Excellent communication skills, with the ability to express opinions openly and a commitment to fostering a culture of continuous improvement.
• + Willingness and flexibility to adjust working hours to better align with EU-based users is a plus.
• + Strong problem-solving abilities and keen attention to detail are essential for this role.
• Ready to embark on the journey? Here’s what we are looking for:
• We require a proven track record in software engineering, DevOps, and maintenance. Experience with Scrum, Kubernetes, and microservices is a plus.

You have a can-do attitude and an open mindset. You are able to work independently, prioritize and organize your tasks, and contribute to the project. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe; therefore, advanced spoken and…