Software Engineer- AI Agents / Generative AI
PNC
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Benefits offered by this job
Job summary
PNC offers a role for a Software Engineer to design, develop, and deploy AI-powered applications within the Data & Analytics space. You will work closely with data scientists and engineers to translate business needs into scalable AI solutions.
This position emphasizes production monitoring, optimization, and collaboration across enterprise data workflows. Based in Pittsburgh, PA or Cleveland, OH, the role requires hands-on Python and experience with AI tooling.
Qualifications
- Hands-on Python development experience.
- Experience with AI/LLM-based solutions and agent orchestration.
- Experience with LangGraph/LangChain frameworks.
- Experience developing and consuming REST APIs.
- Knowledge of MCP concepts and AI tool integrations.
- Experience deploying production software and observability.
Responsibilities
- Design, build, test, and deploy AI agents and GenAI apps.
- Develop agentic workflows with LangGraph and LangChain.
- Integrate systems via REST APIs and service interfaces.
- Implement MCP-based solutions and integrations.
- Advance AI-powered automation for data analytics.
- Partner with data scientists to operationalize models.
- Monitor production AI solutions with telemetry.
- Maintain and optimize AI apps in production.
- Collaborate across data engineers and analytics teams.
Skills
Education
Tools
Job description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.
R230541
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.
As a Software Engineer, you will be responsible for supporting PNC's Data & Analytics (DnA) organization by designing, developing, and deploying AI-powered applications and agentic systems that leverage large language models (LLMs), orchestration frameworks, and enterprise data platforms. You will work closely with data scientists, data engineers, and business stakeholders to translate business needs into scalable AI solutions.
In addition to development responsibilities, you will monitor production AI solutions, analyze performance and telemetry metrics, identify optimization opportunities, and implement enhancements to improve reliability, efficiency, and business outcomes.
- Design, build, test, and deploy AI agents and GenAI-driven applications.
- Develop agentic workflows utilizing modern orchestration frameworks such as LangGraph and LangChain.
- Build integrations with internal and external systems through REST APIs and other service interfaces.
- Implement and support Model Context Protocol (MCP) based solutions and integrations.
- Develop AI-powered automation solutions for data and analytics use cases.
- Collaborate with data scientists to operationalize AI models and measure business impact.
- Monitor deployed AI agents using observability and telemetry tools to evaluate performance, reliability, and usage patterns.
- Troubleshoot, optimize, and maintain AI applications in production environments.
- Partner with data engineers and analytics teams to automate and enhance data workflows.
- Contribute to best practices for AI engineering, model governance, scalability, and software development.
- Hands‑on experience developing applications in Python.
- Experience building or integrating AI, machine learning, Generative AI, or LLM-based solutions.
- Experience with agent orchestration frameworks such as LangGraph and/or LangChain.
- Experience developing and consuming REST APIs.
- Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations.
- Experience deploying and supporting production software solutions.
- Strong problem‑solving skills and ability to work in a collaborative environment.
- Experience building autonomous or agentic AI systems.
- Experience with PySpark and/or data engineering pipelines.
- Familiarity with cloud‑native development and AI services.
- Experience with observability, monitoring, telemetry, and operational analytics.
- Experience working in large‑scale enterprise environments.
PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Develops, tests and implements software solutions.
- Designs software solutions to address business needs.
- Writes code, tests and deploys software.
- Prepares technical and procedural documentation required for software.
- Maintains and debugs software.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Application Development
- Business Management
- Customer Solutions
- Design
- Generative AI Agents
- Group Problem Solving
- LangChain (FrameWork)
- LangGraph
- Process Improvements
- Python (Programming Language)
- Release Management
- Software Solutions
- User Experience (UX) Design
- Application Design
- Architecture
- Application Development Tools
- Application Maintenance
- Application Testing
- Packaged Application Integration
- System Development Life Cycle
- Technical Troubleshooting
- Technical Writing/Documentation
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
Base Salary: $75,000.00 – $137,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Generally, this opening is expected to be posted for two business days from 08/17/2026, although it may be longer with business discretion.
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long‑term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- dependent care reimbursement account
- back‑up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- and years of service
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin
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