Software Engineer

By Light Professional IT Services; United States; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

401(k) Matching

Disability Insurance

Employee Assistance Program

Life Insurance

Education & Training

Generous Leave Policy

Job summary

By Light Professional IT Services, through its CESI division, seeks a senior systems/API engineer to support CG-OWL integrations for USCG. The role involves API development, UI customization, and coordinating with Tiered support to address defects and feature requests.

You will work within a defense-focused IT environment, leveraging AWS, Linux, Python, PHP, and MongoDB, and you will need an active Secret clearance.

Qualifications

• Bachelor's degree in a relevant field.
• At least five years of relevant experience.
• IAT Level II certification.
• Knowledge of AWS, Linux, Python, PHP, and MongoDB.
• Active Secret clearance.

Responsibilities

• Develop and maintain APIs for USCG information systems to pull data from CG-OWL.
• Customize CG-OWL User Interfaces for USCG use.
• Gather user feedback and contribute to the Product Roadmap / Backlog.
• Conduct Operational and User Acceptance Testing.
• Report performance metrics to USCG monthly, including downtime summaries.

Skills

AWS

Linux

Python

PHP

MongoDB

Security clearance

USCG knowledge

Education

Bachelor's degree in a relevant field

Tools

CGFixIT

Job description

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Background

Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi‑domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider.

Responsibilities

• Develop and maintain Application Program Interfaces (APls) required for USCG information systems to pull data from CG-OWL.
• Customize CG-OWL User Interfaces for USCG use.
• Gather CG-OWL user feedback, assess validity, and present to Effort POC to collaboratively add and prioritize features to the Product Roadmap / Backlog.
• Conduct Operational and User Acceptance Testing.
• Report performance metrics to USCG once per month, including any planned or unplanned downtimes and a summary of actions to address the downtime, and future mitigating factors.
• Address all defects found in the MLMS system, or inform third parties (e.g., Moodle, Learning Locker, Rustici, Cloud One) of any defects found.
• Update existing Sys/App Admin process guides from the USAF and USCG required to maintain the CG-OWL.
• Identify gaps in Sys/App Admin process guides required to maintain the CG-OWL.
• Assist Training Course owners upload course material.
• Coordinate with Tier 1 and Tier 2 help desk to understand areas of friction for end‑users.
• Provide Tier 3 assistance for issues escalated through service desk process and critical issues; Tiered 3 support is defined by advanced support requiring investigation on a code level.
• Keep process guides updated for System Administrators in accordance with the latest process or software release.
• Defects will be reported in a central USCG SharePoint system, and will include all available information, as well as contact information of defect reporter.
• Utilize the primary USCG ticketing system, currently CGFixIT (BMC Remedy), to properly document and respond to all incidents, problems, service requests, and maintenance IAW applicable USCG process guides, policies, and procedures.

Qualifications

• Bachelor's degree in a relevant field
• At least five years' revelant experience
• Possess IAT Level II certification
• Knowledge of AWS, Linux, Python, PHP, and MongoDB
• Active Secret clearance

Benefits

• Medical, Dental & Vision Coverage
• Wellness Program
• 401(k) Matching
• Disability (Short Term & Long Term)
• Employee Assistance Program
• Life Insurance
• Education & Training
• Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty)

EEO Statement

CESI is committed to principles of inclusion and equal employment opportunity. We foster a non‑discriminatory, professional work environment for all our teams. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, genetic information, national origin, age, marital status, disability, or veteran status.