Software Engineer

Alt; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity grant

Health insurance

401(k) match

Unlimited PTO

Office in SF

Team events

Job summary

Ferry Health, Inc. is seeking a software engineer to help connect AI agents with real-world care coordination. You will bridge LLMs with doctors' offices, build experiences that reduce effort for patients and providers, and scale pipelines that manage dozens of automated calls and text coordination.

Join a close-knit team in San Francisco, contributing to a platform used by hospitals, insurers, and digital health partners, with equity, health benefits, and an early-stage company culture.

Qualifications

• Experience building scalable web applications.
• Proficiency with modern web tech stacks.
• Ability to coordinate with cross-functional teams.

Responsibilities

• Bridge LLMs and real-world workflows for patient care.
• Build user experiences prioritizing outcomes over usage.
• Scale distributed systems handling referrals and communications.

Skills

Full-stack web development

User-focused design

Strong communication

Curiosity & humility

Tools

Next.js

TypeScript

PostgreSQL

Terraform

Job description

About Ferry

Ferry is fixing the way people navigate healthcare. For too long, patients and medical staff have wasted countless hours on the phone, stuck navigating complex insurance policies and outdated scheduling systems.

Now, with Ferry’s AI platform, leading hospitals, insurers, and digital health companies solve this problem for their physicians and their patients. We provide an SMS-based concierge service that finds and books care for patients — at no cost to them.

We’re a small, close-knit crew of builders who care deeply about turning frustrating, clunky healthcare navigation into delightful experiences and ultimately, better health outcomes.

What you’ll work on

• Bridging the gap between LLMs and the real world to get our patients access to the care they need. Our AI agents are calling doctors' offices across the country to ask questions and book appointments. Anything that can go wrong does go wrong, and we need to predict and deal with every edge case.

• Building out user experiences that prioritize outcomes over usage. We handle the hard work of care coordination behind the scenes, so our users can spend less time in our app and more time getting the care they need.

• Scaling our distributed systems that turn complex referrals into coordinated care. Each referral requires an elaborate pipeline that involves integrating multiple data sources, making and processing dozens of automated phone calls, and coordinating with the patient over text. As we scale to millions of patients, you'll tackle increasingly complex technical problems in reliability, performance, and orchestration.

What you’ll bring

• Excellent programming skills and computer science fundamentals.

• A passion for building user experiences that deliver real value and spark joy.

• Strong communication skills and the ability to make a compelling case for your ideas.

• Low ego and genuine curiosity — you’re more interested in finding the right answer than being right.

• Experience across a range of full-stack web development technologies (we use Next.js, TypeScript, PostgreSQL, and Terraform).

Benefits

• Competitive salary and generous, early-stage equity (5-year grant, ISOs, early exercise available).

• Health insurance through Thatch with a generous monthly stipend to purchase the medical, dental and vision plans that works best for you.

• 401(k) with a 4% match.

• Unlimited PTO, plus a winter break at end of year to recharge.

• Prime office location in Jackson Square with meals provided every day.

• Fun team events and offsites.