Software Engineer

Carrier; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Carrier is looking for a Sustaining Software Engineer to maintain and enhance Windows-based software solutions crucial for the security industry. This role involves troubleshooting, identifying root causes, and collaborating with teams globally.

The ideal candidate has a Bachelor’s degree and 4+ years of experience in C++, C#, and SQL, with a strong focus on software debugging, problem resolution, and developing innovative solutions.

Qualifications

• Bachelor’s degree required.
• 4+ years of C++, C#, and SQL experience.

Responsibilities

• Participate in the maintenance of an existing product.
• Analyze and resolve complex software problems from field deployments.
• Design, prototyping and implementation of new solutions.

Skills

C++

C#

SQL

Problem solving

Communication

Education

Bachelor’s degree

Tools

Microsoft SQL Server

Azure SQL

Oracle

WinDbg

ProcMon

Job description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

The Sustaining Software Engineer is responsible for troubleshooting, root cause identification, problem resolution, and maintenance of Windows-based software solutions that will shape the future of the security industry. This includes working with the latest technologies and on exciting applications like biometrics, smart cards, access control, ID management and digital video.

Key Responsibilities

• Participate in the maintenance of an existing product
• Effectively communicate and collaborate with local and international teams
• Analyze and resolve complex software problems from field deployments
• Design, prototyping and implementation of new solutions
• Workload estimation and risk assessment
• Utilize the latest C++ / C# techniques in code development
• Utilize the latest tools & techniques in software debugging and troubleshooting
• Work closely with members of Technical Support, Quality Assurance, Product Management, and end users as may be necessary

Required Qualifications

• Bachelor’s degree
• 4+ years of C++, C#, and SQL experience

Preferred Qualifications

• Experience across full life-cycle of server applications
• Experience interfacing hardware with software
• Experience debugging performance and memory issues
• Experience using Windows debugging tools (WinDbg / UMDH / ProcMon) for process crash and memory leak analysis
• REST API development
• Databases: Microsoft SQL Server, Azure SQL, and Oracle
• Azure or other cloud platforms
• Agile software development
• Knowledge of security systems: access control, video surveillance, intrusion