Customer Service Advocate

TALENT Software Services; New York (NY); On-site; USD 68,880 - 75,768; Part time

Job summary

A technology staffing agency is seeking an experienced Software Engineer to work on data transport and messaging technology solutions in Richfield, MN. The role involves engineering tasks for installation, monitoring, and troubleshooting systems. Candidates should have strong experience with IBM MQ, infrastructure provisioning tools, and AWS services. This part-time position is suitable for mid-senior level professionals.

Qualifications

• 5-7 years of experience with IBM MQ and IBM ACE.
• 1-2 years with Chef, Ansible, or Terraform.
• 1-2 years experience with AWS SQS/SNS.
• 1-2 years experience with AWS Amazon MQ.
• Exposure to Kafka and RabbitMQ (0-2 years).
• Experience with Informatica Power Center and Data Quality (0-2 years).

Responsibilities

• Install, monitor, configure, maintain, and troubleshoot infrastructure.
• Work with IBM MQ and IBM ACE.
• Install and configure systems using Infrastructure-as-Code.
• Create integrations for messaging services.
• Proactively monitor and report performance.

Skills

IBM MQ

IBM ACE

Infrastructure provisioning tools (Chef, Ansible, Terraform)

AWS SQS/SNS

AWS Amazon MQ

Kafka

RabbitMQ

Informatica Power Center

Communication skills

Team collaboration

Job description

Overview

Are you an experienced Software Engineer with a desire to excel? If so, then TALENT Software Services may have the job for you! Our client is seeking an experienced Software Engineer to work at their company in Richfield, MN.

Base pay range

$50.00/hr - $55.00/hr

Position Summary

• Data Transport Platforms & Enablement team: Responsible for building & supporting multi-origin, highly scalable, and secure event streaming, data transfer, and messaging technology solutions.
• Installation, configuration, monitoring, and operations of these messaging systems are done through leveraging automation scripts such as Chef, Terraform, Ansible, and Cloud Native API’s.
• Messaging solutions are used across the organization for application integrations and data transfers. These solutions serve critical applications like store systems, order management systems, supply chain & merchandising systems, dotcom applications, etc.
• Data Transport Team provides Middleware / Integration services to most of the application teams within the organization.
• This role requires the resource to work on the Intake requests submitted by multiple projects for creating the Integrations between apps.
• Supporting existing technology infrastructure/platforms or in some cases, installing & setting up new ones as part of the Data Transport team that are used to provide the services to the app clients.

Responsibilities

• Perform engineering tasks related to installation, monitoring, testing, configuration, migration, maintenance, and troubleshooting of infrastructure & technology platform such as IBM MQ & IBM ACE primarily.
• Experience on any of these like Informatica Power Center & Data Quality, Kafka, RabbitMQ, AWS Glue, AWS SQS/SNS, AWS MSK, Amazon MQ (Active MQ and RabbitMQ), etc., will be a plus.
• Install and configure these large-scale systems On-Prem and/or on Cloud (AWS) across distributed OS platforms like RedHat Linux, Amazon Linux, etc., following standardized and automated processes using Infrastructure-as-Code.
• Work with infrastructure provisioning tools such as Chef, Ansible Terraform, Vagrant, and Test-Kitchen.
• Create integrations for the messaging services for the application teams and support them through their testing and production implementation.
• Ensure that the technologies and architecture are up-to-date, stable, and compliant, meeting enterprise and security standards.
• Utilize industry standard technologies & methods to ensure integrity & recoverability like backup & recovery, clustering, security, patch management, enterprise monitoring & performance tuning.
• Proactively monitor and report performance and utilization of assigned technologies.
• Troubleshoot software and/or hardware issues & failures independently.
• Resolve alerts and perform remediation activities.
• Participate in a rotating on-call schedule.
• Collaboratively working with other members of the team.

Qualifications

• IBM MQ & IBM ACE: 5 - 7 years
• Infrastructure provisioning tools such as Chef or Ansible or Terraform: 1 - 2 years
• AWS SQS/SNS: 1 - 2 years
• AWS Amazon MQ (Active MQ or Rabbit MQ): 1 – 2 years
• Kafka (Self Managed or Cloud native): 0 - 2 Years
• RabbitMQ (Self Managed): 0 – 2 years
• Informatica Power Center & Data Quality – Infrastructure & Technology administration: 0-2 years

Preferred

• Exposure to Infrastructure as a Code
• Good communication skills and a team player.
• Open to On-call rotations for supporting the platforms.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Information Technology and Engineering

Industries

Retail