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Software Development Senior Manager (ITPPSS/ETS)
State of Washington
Walla Walla (WA)
Hybrid
USD 120,000 - 160,000
Full time
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Job summary
The State of Washington is seeking a Software Development Senior Manager for its Enterprise Technology Services division. This leadership role involves overseeing multiple teams that manage critical IT systems related to employee benefits, ensuring effective development in a collaborative Agile environment. A qualified candidate will possess a strong background in cloud technologies, leadership abilities, and extensive IT management experience.
Benefits
Qualifications
- Ten or more years of professional IT experience required.
- Three or more years as an IT manager required.
- Five years of senior level cloud development experience on AWS or Azure.
Responsibilities
- Oversee development and operation of IT solutions for benefits programs.
- Manage IT projects and ensure effective solution planning.
- Lead teams of developers and testers through project lifecycles.
Skills
Education
Tools
Job description
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Description
Software Development Senior Manager (ITPPSS/ETS)
71108343
This member of the Enterprise Technology Services division leadership team oversees four teams that include developers for Benefits 24/7 and Pay1, QA testers, and business analysts. This section performs cloud development with AWS in an Agile environment to engineer IT programs utilized by employees and retirees accessing benefits across Washington. If you are in search of an opportunity to bring your cloud and Agile experience into a role where you will lead a team poised for synchronicity across functions and projects, this may be the position for you!
Description
Software Development Senior Manager (ITPPSS/ETS)
71108343
This member of the Enterprise Technology Services division leadership team oversees four teams that include developers for Benefits 24/7 and Pay1, QA testers, and business analysts. This section performs cloud development with AWS in an Agile environment to engineer IT programs utilized by employees and retirees accessing benefits across Washington. If you are in search of an opportunity to bring your cloud and Agile experience into a role where you will lead a team poised for synchronicity across functions and projects, this may be the position for you!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About The Division
The Enterprise Technology Services (ETS) Division is the agency-designated technology provider for the Health Care Authority. Strategic Services within ETS delivers enterprise architecture, business analysis, and project management services to aid in the development of technology solutions that support business goals. Additionally, members of this section manage and develop systems (e.g., Benefits 24/7, Pay1) that support Employee and Retirement Benefits (ERB) operations. Strategic Services leverages employee expertise in lifecycle planning for business applications through selection, operations, refresh, migration, optimization, retirement, and disposal.
About The Position
As a member of the ETS leadership team, this position is responsible for managing four different IT functional teams (Benefits 24/7 and Pay1 developers, application/code testers, and business analysts) who gather and analyze business requirements in order to design, construct, configure, test, enhance, deploy, and maintain custom developed applications and the platforms they run on. This position is the senior technical expert and managerial professional responsible for directing and controlling the division's engagement with our business partners, both internal and external. As the ERB IT Lead, this position has the responsibility for all IT solution development, project management, business analysis, development, and quality assurance that support the PEBB/SEBB IT program and related solutions for the ERB division at HCA.
This position is eligible to telework and is typically not required to report on-site. This team currently has an expectation to work on-site one day per week in Olympia. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.
Duties
Some Of What You Will Do
Responsible for Business Relationship Management for the suite of ERB products.
- Partner with operational and strategic managers to ensure effective solution planning.
- Develop new and existing working relationships.
- Build relationships across team and foster collaboration and communication
- Identify enhancement opportunities, gaps, or weaknesses in existing software solutions and plan for new features and functionality.
- Provide technical and organizational leadership and decision-making.
- Independently plan, analyze, and lead strategic ERB IT initiatives and legislative IT mandates.
- Synthesize business requirements, recognizing patterns, conceptualizing processes, and ensuring appropriate communication of delivery roadmap.
- Coordinate and collaborate with various IT services, such as architecture and network services, as well as ERB business owners.
- Manage and lead teams through the process of sizing, design, development, and implementation.
- Provide guidance to staff, stakeholders, and consultants regarding work products.
- Hold staff and consultants accountable for scope of work, quality, and their Statements of Work.
- Coach and mentor team members and contractors, and contribute to skill-set enhancement and development.
- Responsible for the management of IT projects throughout the project lifecycle. Drive the full lifecycle of projects and significant features, from conceptualization to deployment.
- Serve as project director, as appropriate, for significant, ERB-level and interagency projects.
Qualifications
Required qualifications:
Qualifying candidates will satisfy one of the following criteria options:
Option 1
- Fourteen (14) years of professional IT experience, including three or more years as an IT manager.
- Associate degree in management information systems, computer science, business administration/management, or closely related field and
- Twelve (12) years of professional IT experience, including three or more years as an IT manager.
- Bachelor's degree in management information systems, computer science, business administration/management, or closely related field and
- Ten (10) years of professional IT experience, including three or more years as an IT manager.
- Master’s degree in management information systems, computer science, business administration/management, or closely related field and
- Eight (8) years of professional IT experience, including three or more years as an IT manager.
- Four (4) years as an IT manager.
- Five (5) years of senior level cloud development (PaaS) experience, both software and infrastructure, on either AWS or Azure.
- Five (5) years of experience leading Agile teams.
- Two (2) years of experience as a project director, project manager and/or business analyst working on health IT systems development.
- AWS Certified Developer.
- Certification as Agile Scrum Master (CSM) or PMI Agile Practitioner (ACP).
- ITIL experience or certification.
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:
- A cover letter that specifically addresses how you meet the qualifications for this position
- Current resume
- Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
- Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What We Have To Offer
- Meaningful work with friendly co-workers who care about those we serve Voices of HCA
- A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
- A healthy work/life balance, including alternative/flexible schedules and mobile work options.
- A great total compensation and benefit package WA State Government Benefits
- A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
- Tuition reimbursement
- And free parking!
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or jake.nelko@hca.wa.gov.
The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Subscribe to our weekly newsletter to receive a list of new job postings at HCA.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our Benefits
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement And Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Please select the highest level of education that you have completed in management information systems, computer science, business administration/management, or a closely related field?
- High school graduation or equivalent
- Associate degree
- Bachelor's degree
- Master's degree or higher
- None of the above
Which of the following best describes your professional information technology experience?
- I do not have this experience.
- Less than 8 years
- More than 8 years, but less than 10 years
- More than 10 years, but less than 12 years
- More than 12 years, but less than 14 years
- More than 14 years
Which of the following best describes your professional experience in a manager role overseeing at least 10 IT professionals?
- I do not have this experience.
- Less than 3 years
- More than 3 years, but less than 4 years
- More than 4 years
If you indicated you have the experience noted in the above two questions, please explain how, where, and when you gained this experience (must be reflected in the work experience of your application). Do not state "see resume" or copy and paste that material. If you do not have either of these types of experiences, please type N/A in the text box below.
05
Which of the following best describes your senior level cloud development (PaaS) experience, both software and infrastructure, on either AWS or Azure?
- I do not have this experience.
- Less than 5 years
- More than 5 years
Which of the following best describes your professional work experience leading Agile teams?
- I do not have this experience.
- Less than 5 years
- More than 5 years
Which of the following best describes your professional work experience as a project director, project manager, and/or business analyst working on health IT systems development?
- I do not have this experience
- Less than 2 years
- More than 2 years
Which of the following certifications have you completed? Please select any/all that you have completed.
- AWS Certified Developer
- Agile Scrum Master (CSM)
- PMI Agile Practitioner (ACP)
- ITIL certification
- None of the above
Please confirm that you are aware this position is eligible to telework and is typically not required to report on-site, but also that this team currently has an expectation to work on-site one day per week in Olympia.
- Yes
- No
If hired for this position, do you currently possess required documents to allow you to legally work within the United States? The attached link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- Yes
- No
Will you now or in the future require sponsorship for an immigration-related employment benefit? For purposes of this question "sponsorship for an immigration-related employment benefit" means "an H-1B visa petition, an O-1 visa petition, an E-3 visa petition, TN status and 'job flexibility benefits' (also known as I-140 portability or Adjustment of Status portability) for long-delayed adjustment of status applications that have been pending for 180 days or longer." (Please contact us at the email address on the bottom of this job posting if you are uncertain whether you may need immigration sponsorship or desire clarification.)
- Yes
- No
- Required Question
- Seniority levelDirector
- Employment typeFull-time
- Job functionEngineering and Information Technology
- IndustriesGovernment Administration
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