Software Development Manager, LMDT- WW, Flex Pricing Team

Amazon; Austin (TX); On-site; USD 185,000 - 250,000; Full time

Job summary

Amazon is seeking an engineering leader to drive ML-enabled pricing and service design for the Amazon Flex platform in Austin, TX. You will oversee the development of multi-tier web services, mentor engineers, and partner with product, research, and finance teams to optimize offers and scale the system.

You’ll own the team roadmap, push for quality improvements, and guide hiring to build a high-performing group under a high technical bar.

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of working directly within engineering teams.
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems.
• 8+ years of leading the definition and development of multi tier web services.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
• Experience partnering with product or program management teams.

Responsibilities

• Lead design and development of various services across teams.
• Oversee integration of machine learning into offer pricing architecture.
• Influence system design and shape team culture around best practices.
• Own and deliver a high-impact system for Amazon customers and Flex drivers.
• Lead people development, hiring, and roadmap planning for the team.

Skills

Engineering leadership

Team management

Software engineering

System design

Multi-tier web services

PM collaboration

ML integration

Tools

Source control

Build & deploy

Testing & QA

Livesite operations

Job description

Description

Amazon Flex delights customers by delivering millions of packages faster than ever before. We are expanding our service rapidly to new geographies and products from groceries to big-screen TVs in an increasingly complex network. With Amazon Flex, individuals can be their own boss, delivering ultra-fast, sub same day orders or longer-lead orders. In the last few years, Flex has grown from delivering only Prime Now orders to additionally delivering orders from Whole Foods, Amazon.com orders and expanded to 3 new continents, increasing the scale of business by orders of magnitude. While this group continues to expand, the tech systems of this group have evolved into reusable architectures operating at hyper scale (while maintaining agility and being nimble to change) that can cater to the anticipated growth of this business over the next few years. While the needs can be short term, the group focusses on building product and designing tech systems for the long term. Come join us in taking Flex to the next generation and help shape the future of retail and delivery at scale! Our technology group is responsible for helping drivers find work that meets their needs with regard to time, price, location, and more. We are building software that optimizes the decision of what work offers to show to which drivers so that we maintain a flexible driver pool.

Our software engineering managers are individuals who love listening to the customers, working as a team, and proactively taking the lead whenever necessary. The successful candidate will be responsible for integrating machine learning into the offer pricing architecture. In this role, you will have an opportunity to oversee the design and development of various services. You will have influence on system design and help build a team culture around practices that are critical to a quality product. Your work would be cross-functional, involving partnering with other teams in Amazon, including partner-teams in Flex Offer Journey, fulfillment, research science, and finance teams to apply optimization and machine learning to solve real-world problems. You will own and deliver a hugely impactful system to Amazon customers and Flex drivers (tens of thousands of Flex drivers will deliver billions of Amazon packages to millions of Amazon customers). We are looking for someone with a go-getter attitude who is ready to own a problem and passionately drive successful implementation. We want someone who is a quick learner and ready to guide their team to adopt the latest techniques in computer science.

As the technical leader in the team, you will have influence over the long term strategic needs of the team, the short term tactical wins, and the tradeoffs between them. You will lead projects to improve quality and reduce operational load on the team, grow the careers of your team, and own the team roadmap. As a manager with a high technical bar, you will participate in people development and hiring, ensuring we are hiring the right type of people for the team's long term needs.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 184,900.00 - 250,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10508316