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Amazon Robotics in Bellevue, WA seeks a Software Development Manager to lead a team building software and robotic systems that power packing operations across fulfillment centers. You will own the roadmap for software running pack machines and robotic workcells, integrating computer vision and sensors into real-time systems.
You will turn failures into fleet-wide improvements, solve throughput and workload balancing challenges, and work with associates, site leaders, and partner teams across
Job ID: 10596935 | Amazon.com Services LLC
The Amazon Robotics Pack team builds the software and robotic systems that pack nearly every customer order Amazon ships. Our work is on the critical path: when a pack machine or station goes down, shipments stop. We run thousands of machines, stations and robotic workcells across hundreds of fulfillment centers on several continents. Each one has to perform reliably every shift, for both the associates who work alongside it and the customers waiting on their orders.
To do that at scale, we're building physical AI that runs at the edge: software that sees, reasons and acts on the machine itself, in real time. Computer vision and machine learning on edge compute verify items, select the right box and catch defects before a package leaves the station. The same systems watch the machines themselves. They track throughput, jam rates, sensor and actuator signals, and vision-model accuracy, so we know which machines are healthy, which are degrading and why.
When something goes wrong, our systems should spot it first, diagnose it and guide the fix. That means turning machine telemetry into clear, step-by-step guidance for associates and Reliability Maintenance Engineering (RME) technicians, so they can restore a machine in minutes instead of hours. Every failure feeds back into our models and designs, so a fault fixed once at one site helps prevent it at every site. The hard part is doing this across a large, mixed fleet, with low latency on the floor and consistent quality everywhere.
Our team knows fulfillment end to end. We understand how an order moves through Amazon's network around the world, from inbound to the moment a package leaves the building. That broad view lets us make good decisions quickly and see how a change at one pack station affects the rest of the network.
We have a strong bias for action, backed by mechanisms that keep us focused on delivering. We don't let obstacles stop us. When we hit a blocker, we treat it as something to learn from, work through it and keep moving. That's the attitude we bring every day: we get results, whatever the challenge.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Veterans, military spouses, and people with disabilities are encouraged to apply.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 184,900.00 - 250,200.00 USD annually