Software Development Engineer, Network Product Development

Amazon; Cupertino (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Software Development Engineer II for Network Product Development (NPD) Interconnects Tools and Metrics. You will design, build, and operate software that monitors and manages interconnect products across the AWS fleet, with ML model serving and data analytics at the core.

You will collaborate with cross-functional teams to deliver scalable, reliable systems, participate in on-call rotations, and mentor teammates while advancing fleet performance and availability for AWS

Qualifications

• 3+ years of professional software development experience.
• 2+ years in design/architecture focusing on scalable systems.
• 1+ years of SDE or related experience.
• Bachelor’s degree in CS/Engineering/Math or related field.
• Experience programming in at least one language.
• 1+ years of OO design experience.

Responsibilities

• Design, develop, deploy, and operate software systems for the NPD Interconnects team across the AWS fleet.
• Develop and maintain automated test frameworks and tooling for optical transceivers and fiber connectivity.
• Build and maintain data ingestion, processing, and storage systems for telemetry data and dashboards.
• Design and deliver distributed systems that orchestrate testing and troubleshooting workflows across AWS regions.
• Collaborate with Applied Scientists to build ML/model serving infrastructure and operationalize models.

Skills

Software dev exp

Design/Architecture

SDE experience

Distributed systems

OO design

Bachelors in CS/Eng/Math

Programming in language

Education

Bachelors in CS/Engineering/Math

Job description

Software Development Engineer, Network Product Development

Job ID: 10479116 | Amazon Data Services, Inc.

Do you like building software systems that power the world’s largest cloud network? Would you like to play a key role in developing the tools, automation, and data infrastructure that keep AWS network interconnects running at peak performance?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continuous access to the innovation they rely on. We tackle the most challenging problems, with thousands of variables impacting the supply chain. We’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Core Networking team is looking for a Software Development Engineer II to join our Network Product Development (NPD) Interconnects Tools and Metrics (TMX) organization. In this role, you will design, develop, and operate the software systems that enable the NPD Interconnects team to monitor, qualify, and manage interconnect products across the AWS fleet. You will build and maintain tooling, automation, and data infrastructure across test infrastructure, observability, and analytics, distributed systems for link operations, and ML model delivery. This role requires strong software engineering skills, the ability to navigate ambiguity across multiple technical domains, and a passion for building scalable, reliable systems that directly impact network availability for AWS customers.

Key Job Responsibilities

• Design, develop, deploy, and operate software systems that enable the NPD Interconnects team to monitor, qualify, and manage interconnect products across the AWS fleet.
• Develop and maintain automated test frameworks and tooling that enable product engineers to validate optical transceivers and fiber connectivity products, scaling test infrastructure to support increasing qualification demands.
• Build and maintain data ingestion, processing, and storage systems for optics and fiber telemetry data, enabling product owners to conduct fleet-wide analysis through self-service tooling and dashboards.
• Design and deliver distributed systems that orchestrate link-level testing, validation, and troubleshooting workflows across AWS regions, ensuring resilience and scalability.
• Collaborate with Applied Scientists to build ML/science model serving infrastructure, operationalizing models that optimize fleet performance and predict failures.
• Independently clarify requirements and deliver system-level solutions for technically complex or operationally ambiguous problems, with guidance from senior engineers on architectural direction.
• Participate in on-call rotation, lead troubleshooting of production issues, and drive resolution for both individual and large-scale fleet events.
• Automate and simplify team operations processes, improving service resilience and performance.
• Produce high-quality, well-tested code, actively participate in code reviews, and mentor newer team members to raise the engineering bar.
• Communicate effectively about technical work, document system architecture and operations, and collaborate across team boundaries to deliver features in services owned by other organizations.

A Day in the Life

On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirements on interconnect solutions. You’ll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

About the Team

Within AWS Networking, the NPD (Network Product Development) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery, we actively manage the fleet of routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure we operate smoothly and minimize or eliminate customer impact due to device-related issues for a transparent AWS customer experience.

Basic Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture experience (design patterns, reliability, and scaling of new and existing systems).
• 1+ years of software development engineer or related occupational experience.
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
• 1+ years of Object Oriented Design experience.
• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

Preferred Qualifications

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.

Benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.