Software Development Engineer - Machine Learning/AI Runtime

Amazon; Seattle (WA); On-site; USD 144,000 - 194,000; Full time

Job summary

Amazon Catalog Systems is seeking a customer-focused Software Development Engineer to help us make the world’s best product catalog even better and improve the experience for millions of customers.

You will design and build scalable data systems, create LLM prompts, and collaborate with SDEs, TPMs, and PMs to drive roadmap and productionize ideas at scale.

From processing billions of records daily to leveraging AI to surface accurate product knowledge, this role offers high-impact work at Amazon.

Qualifications

• 3+ years of professional software development experience.
• 2+ years of design or architecture experience for scalable systems.
• Experience programming in at least one programming language.

Responsibilities

• Partner with scientists and engineers to productionize ideas into robust systems.
• Analyze large data to extract valuable information from diverse sources.
• Participate in idea and roadmap generation.
• Design and build systems to extract structured knowledge from unstructured data.
• Build scalable pipelines and LLM prompts for attribute discovery.
• Present work to leadership and collaborate with cross-functional teams.

Skills

Software development experience

System design

Programming language proficiency

Education

Bachelor's degree in computer science or equivalent

Job description

The Product Catalog is a strategic asset for Amazon. It powers unrivaled product discovery, informs customer buying decisions, offers a huge selection across a large number of categories and positions Amazon as the first stop for shopping online. Amazon Catalog Systems is looking for a customer-focused Software Development Engineer to help us make the world’s best product catalog even better and improve the experience for millions of customers.

Amazon Catalog Systems leverages machine learning to find answers to the following questions from various unstructured data sources:

• Does this TV have built-in WiFi and which streaming services are supported?
• Can this wireless speaker play music from a flash drive?
• Is the “Pack of 4 with 6 bottles of 8 fluid ounce” at $50 baby bottled formula cheaper than the “3 packs of 36 ounces” for $110 powder version?
• Which cell-phone case is the most durable, ultra-thin and the best value for my money?
• Is this mat made of silicone and what are its dimensions?
• Where is this product manufactured?
• When searching for “apple case” do you mean a cell-phone case compatible with an iPhone or a crate of apples?

If you are excited about making the Amazon catalog more dynamic, smarter and changing the way we model and understand products and help customers discover, compare and purchase products, come join us! We are looking for people with initiative who enjoy diving deep into the data and coming up with innovative solutions. You will find challenges in:

Scalability: We process billions of records about products ranging from electronics to cosmetics. We build highly distributed systems and design algorithms that are able to handle these large amounts of data and operate with sub second latency. Where traditional solutions fail we develop approximate, distributed and streaming algorithms.

Ambiguity: We create, operationalize, monitor, and retrain/distill Large Language Models — running them at Amazon catalog scale, processing billions of requests per month. We build model-agnostic systems and platforms designed to not just survive but thrive in today's rapidly evolving AI landscape. As foundation models shift weekly and new capabilities emerge daily, our architecture adapts — and so do we. We're always raising the bar on managing ML and Gen-AI at scale.

Responsibilities:

• Partner with applied scientists and other engineers to take emerging agent and enrichment ideas from prototype to robust, instrumented production systems that can be evaluated, improved, and scaled.
• Analyze and process large amounts of data to identify and extract valuable information from diverse sources (e.g., product catalog, customer reviews, search queries, product images, external knowledge bases)
• Actively participate in idea and roadmap generation.
• Work creatively through and around perceived limitations and/or challenges imposed by the delivery platform to enable delightful experiences for customers.
• Effectively present work to all levels of the leadership.
• Be an effective collaborator in a cross functional team of SDEs, Technical Program Managers, and Product Managers.

Key job responsibilities

• Design and build systems to extract structured knowledge from unstructured and semi-structured data sources that extend beyond existing catalog schema
• Build LLM prompts and tune them to meet Precision and Recall requirements for novel attribute discovery
• Build scalable, efficient, and automated knowledge discovery pipelines that surface new product dimensions for both conventional and agentic consumers
• Analyze and process large amounts of data to identify and extract valuable information from diverse sources (e.g., product catalog, customer reviews, search queries, product images, external knowledge bases)
• Define and evolve new schema patterns to represent previously uncaptured product knowledge
• Actively participate in idea and roadmap generation
• Effectively present work to all levels of leadership
• Be an effective collaborator in a cross-functional team of SDEs, Technical Program Managers, and Product Managers

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually