Software Development Engineer in Test, Global E-Commerce Engineer Efficiency - USDS

TikTok; San Jose (CA); Hybrid; USD 122,400 - 266,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Paid holidays and personal time

Job summary

A leading technology platform in San Jose is seeking a quality assurance engineer to ensure the stability and security of its e-commerce ecosystem. You will be responsible for testing various e-commerce systems, collaborating with cross-functional teams, and improving quality through innovative testing solutions. Ideal candidates will have 3+ years of experience in testing and be familiar with programming languages such as Python, Java, or Go. This position follows a hybrid work model and offers competitive benefits and salary ranging from $122,400 to $266,000 annually.

Qualifications

• 3+ years of work experience in testing and development
• Familiar with at least one programming language (Python/Java/Go)
• Solid knowledge of networking, databases, and algorithms
• Experienced in quality assurance methodology and CI/CD

Responsibilities

• Responsible for quality assurance of e-commerce systems
• Design test plans according to requirements
• Continuously track and analyze quality problems

Skills

Testing and development experience

Familiarity with programming languages (Python/Java/Go)

Knowledge of automation testing

Team collaboration

Problem-solving skills

Education

Bachelor's degree in computer science or related major

Tools

Server-side automation tools

Job description

Responsibilities

About the team: Our quality assurance engineering team is responsible for keeping the e-commerce ecosystem stable, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

What You'll Do:

• Responsible for the quality assurance of e-commerce consumer side, seller side, creator side and e-commerce SaaS backend. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering Android, iOS, Frontend and Server testing.
• Responsible for special testing technologies such as server-side automation testing, server-side stress testing, asset loss prevention and control, and change management control.
• Responsible for building or maintaining a working quality testing system by combining the business characteristics to introduce appropriate technologies which will improve the e-commerce business quality. Participate in the product development process by working closely with the production and research team to build a quality culture, processes and tools.
• Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

In order to enhance collaboration and cross-functional partnerships, we follow a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Qualifications

Minimum Qualifications:

• 3+ years of work experience in testing and development in the high tech sector.
• Familiar with at least one programming language (Python/Java/Go).
• Solid knowledge of computer field fundamentals for networking, database and algorithms.
• Familiar with server-side automation testing/UI-automation testing, server-side stress testing.
• Experienced in quality assurance methodology and have certain understanding of CI/CD.
• Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

Preferred Qualifications:

• Bachelor's degree or above in computer science or related major is preferred.
• Experience in change management, asset loss prevention, and client performance testing is preferred.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Security, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $122,400 - $266,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.