Software Development Engineer in Test

Pleased Technologies

United States

Remote

USD 120,000 - 180,000

Full time

5 days ago

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Benefits offered by this job

Remote-friendly culture

Competitive salary

28 days annual leave

Flexible core hours 10am-3pm in local

Top equipment

Annual retreats

Job summary

Pleased.com is seeking a Senior SDET to elevate software quality across the engineering org through scalable automation and testing platforms. You will focus on building quality solutions, not just feature testing, with Python as a primary language and a Playwright-centric toolchain.

Join a remote-first startup environment that values ownership, user focus, and delivering reliable software at scale. Expect quarterly performance bonuses, generous leave, and strong equipment support.

Qualifications

5+ years of testing experience.
Strong coding skills (Python or similar; willingness to write in Python).
Experience with Playwright, Cypress, Selenium or similar frameworks.
Experience with CI/CD pipelines.
Understanding of software architecture and distributed systems.

Responsibilities

Build and maintain test automation frameworks and tooling.
Develop reusable testing libraries and data management.
Improve test reliability and reduce flaky tests across teams.
Integrate testing into CI/CD pipelines and release gates.
Coach engineers on testing and quality ownership.

Skills

Python

Testing

CI/CD

Distributed systems

Tools

Playwright

Cypress

Selenium

Job description

About Us

Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers). Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.

About the role

We are looking for a Senior SDET (Software Development Engineer in Test) to improve software quality across the engineering organization through automation, testing platforms, quality standards and engineering enablement. This is not a feature-testing role. The focus is on building scalable quality solutions and helping teams own quality.

Our Stack Programming language: Python DB: MySQL / Mongo DB DevOps: AWS / Jenkins / K8S Web: PlayWright

What you'll be doing

Build and maintain test automation frameworks
Develop reusable testing tools and libraries
Improve test reliability and reduce flaky tests
Manage test data and testing infrastructure
Integrate testing into CI/CD pipelines
Implement release quality gates
Improve deployment confidence and testing efficiency
Define testing strategies and best practices
Support teams with complex testing challenges
Review solutions from a quality and reliability perspective
Coach engineers on testing and quality ownership
Create standards, documentation and guidelines
Drive adoption of quality practices across teams
Analyze incidents and prevent regressions
Track quality metrics and identify improvement opportunities

What you'll bring

5+ years of testing experience
Strong coding skills (Python or any other programming language, but willing to write on Python)
Experience with Playwright, Cypress, Selenium, or similar (we use Playwright)
Experience with CI/CD pipelines
Understanding of software architecture and distributed systems

What's in it for you

Pleased is a remote first company in pursuit of sustainability
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities

Interview process