Software Development Engineer II, WWPS Engineering - Customer Engineering

Amazon; Herndon (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Join a leading company as part of the WWPS Customer Engineering team, where you'll tackle unique challenges and innovate solutions for global public sector customers. Collaborate with talented professionals and enhance your skills in a dynamic environment focused on machine learning, data science, and more.

Benefits

Comprehensive learning and mentorship programs

Access to internal training and courses

Flexible work-life balance

Qualifications

• 3+ years of non-internship professional software development experience.
• Experience programming with at least one software programming language.

Responsibilities

• Develop innovative prototypes using open-source technologies.
• Collaborate with customers to solve business challenges.
• Work with a range of technologies including back-end, front-end, and DevOps.

Skills

Software Development

Problem Solving

Collaboration

Machine Learning

Data Science

Education

Bachelor's degree in computer science

Job description

Job ID: 2982718 | Amazon Web Services, Inc.

What do we do?
The WWPS Customer Engineering team helps customers solve their most interesting business challenges by rapidly developing innovative prototypes using world-class and open-source technologies. There are a number of examples: We’ve helped customers by using image recognition to find missing persons, Artificial Intelligence (AI) to optimize ride shares, Generative AI (GenAI) to simulate the learning journey of students with different behavioral personas in a digital learning environment, and GenAI to predict the likelihood of different companies to work together based on synergies.

We are a team of problem-solvers and builders who work on customer problems that don’t have cookie-cutter solutions. We often don’t have the answers right away, and are expected to Dive Deep to figure out the best approach. The code we write provides immediate value for customers by showing how technology can solve their problems.

What’s in it for you?
You will be part of an exceptional team of Product Managers and Engineers where collaboration is highly valued, where innovation is something that happens every day, where taking risks is encouraged, and every day is Day One. You will face unique challenges, learn from some of the brightest minds in the industry, and build deep expertise in the most sought-after skills in the market. You will have the opportunity to be part of one of the fastest growing, customer obsessed, and innovative companies in the world.

You won’t get bored working on the same code base. Each project is greenfield and approximately eight to ten weeks in length. These short innovation cycles will continually develop your engineering skills and you’ll see results quickly.

You’ll have access to a wealth of Amazon internal training, including instructor-led courses and talks from experts. This will give you the opportunity to become an expert, gaining valuable expertise in services used in GenAI, Machine Learning, IoT, image recognition, chat bots, and big data. We will provide the environment and support to learn any new tools, libraries or frameworks.

What will you do?
You will:
• Feel a real sense of achievement from completing and delivering projects in less time than you thought possible.
• Get hands-on with a range of technologies and practice a range of disciplines: back-end, front-end, full-stack, DevOps, Prompt engineering, GenAI orchestration, machine learning, and data science. We are curious generalists who don’t pigeon-hole ourselves as particular “flavors” of engineer and never say “that’s not my job”.
• Collaborate with customers through full engagements; you’ll learn about their business challenges, rapidly and develop prototypes to solve them, showcase the functionality you’ve written in demos and finally see the difference you’ve made when customers deploy solutions into their production environments.
• Work with the latest services and open-source technologies to build your prototypes. You’ll always be encouraged to pick the right tools for the job.

As a member of AWS, you are joining a team that invests in your success by providing comprehensive learning and mentorship programs.


About the team
The WWPS Customer Engineering is responsible for innovating on behalf of the global public sector customers, accelerating partners in realizing value 10x faster, and build service features that are most important for our customers. The team helps customers solve their most interesting business challenges by rapidly developing innovative prototypes using world-class and open-source technologies. There are a number of examples: We’ve helped customers by using image recognition to find missing persons, Artificial Intelligence (AI) to optimize ride shares, Generative AI (GenAI) to simulate the learning journey of students with different behavioral personas in a digital learning environment, and GenAI to predict the likelihood of different companies to work together based on synergies.


Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
EEO/Accommodations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.