Software Development Engineer, Amazon Connect Customer - Connectors & Mobile

Amazon; Seattle (WA); On-site; USD 143,700 - 194,400; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Software Development Engineer for the Amazon Connect Customer team in Seattle. The role focuses on designing and coding solutions that enhance customer interactions through AI-powered technology. You will work in an agile environment, tackling broad problems and applying your expertise in serverless AWS technologies.

The ideal candidate will have experience across the software development life cycle and proficiency in programming languages like C#, C++, or Java. A bachelor’s degree in a relevant field is required.

Qualifications

• 3+ years of professional software development experience.
• 2+ years of design or architecture experience for systems.
• 1+ year of related software development experience.

Responsibilities

• Design and code solutions for broadly defined problems.
• Work in an agile environment to deliver high-quality software.
• Apply knowledge of AWS technologies in development.

Skills

C#

C++

Java

Perl

Object Oriented Design

Education

Bachelor’s degree in Computer Science or related field

Job description

Software Development Engineer, Amazon Connect Customer - Connectors & Mobile

Job ID: 10463551 | Amazon Development Center U.S., Inc.

Overview

As part of the AWS Applied AI Solutions organization, we are focused on delivering intuitive and differentiated technology solutions that solve enduring business challenges. Amazon Connect is an AI‑powered customer experience solution that enables superior outcomes at a lower cost. The Connector and Mobile team’s goal is to extend Amazon Connect Customer’s capabilities to mobile, making it the platform of choice for seamless interactions across any device and communication channel, empowering end customers with AI‑driven self‑service experiences while providing workers mobile‑native tools to deliver exceptional service from anywhere.

Key Responsibilities

• Design and code solutions starting with broadly defined problems.
• Work in an agile environment to deliver high‑quality software.
• Apply creativity, responsibility, and deep knowledge of emerging serverless AWS technologies.
• Consider business opportunities, operational issues, architectural diagrams, scalability, security, and the customer perspective throughout development.

Basic Qualifications

• 3+ years of non‑internship professional software development experience.
• 2+ years of non‑internship design or architecture experience for new and existing systems.
• 1+ year of software development engineer or related occupational experience.
• 1+ year of designing and developing large‑scale, multi‑tiered, multi‑threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
• 1+ year of Object Oriented Design experience.
• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

Preferred Qualifications

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor’s degree in computer science or equivalent.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. You will receive a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually