Software Development Engineer 3- AI & Agentic Syst

Maine; Portland, Northern (ME, KY); Hybrid; USD 122,000 - 146,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement savings plan

Paid time off

Job summary

WEX Inc. in Portland, Maine, is seeking a Software Development Engineer (SDE) Level 3 to design and own full services across large-scale AI initiatives.

You will lead multi-agent workflows, champion AI adoption, and partner with Product teams to shape performance, security, and scalability requirements. You will drive end-to-end ownership of services, enable internal education on advanced AI tools, and ensure resilient, secure cloud deployments with efficient CI/CD.

Qualifications

• Senior technical leader who designs complete services and drives the lifecycle of major initiatives.
• Leads AI-driven initiatives and internal AI adoption using tools like Google Gemini, AWS Agent Core, Claude, and other integrations.
• Focus on multi-agent engineering, fault-tolerant design, and secure, scalable cloud infrastructure.

Responsibilities

• Design and deploy multi-agent workflows within AWS Agent Core with state management and memory persistence.
• Lead AI-enabled engineering and enablement initiatives across teams and external partners.
• Own end-to-end ownership of services and cross-platform integrations.
• Make data-driven trade-offs on data orchestration (MCP/API, Agents/Skills) to meet requirements.
• Build resilient systems with retries, circuit breakers, and fallbacks.
• Review code for security and adhere to OAuth scopes.
• Design cost-aware cloud architectures with autoscaling and failover strategies.
• Own automated deployment packages and environment management across sandbox tiers.
• Build and optimize CI/CD pipelines to reduce build times.
• Resolve root causes for complex bugs and incidents; create runbooks for on-call teams.
• Partner with Product Managers to define functional and non-functional requirements.
• Negotiate backlog priorities including tech debt and refactoring.
• Mentor junior engineers and enforce high-quality design patterns.
• Foster data-driven discussions to resolve engineering disagreements.
• Promote continuous learning and cross-workstream context switching.

Job description

at WEX Inc. in Portland, Maine, United States

Job Description

About the Role

At WEX, a Software Development Engineer (SDE) Level 3 is a senior technical leader who designs complete services, solves complex integration problems, and drives the lifecycle of major initiatives from end to end.
In this role, you will directly participate in WEX's fast-paced AI-driven opportunities, acting as a key builder and strategist for next-generation technology. You will champion internal AI adoption by helping build AI-powered sofrware (using tools such as Google Gemini, AWS Agent Core, Claude, and other third-party agentic integrations) while sharing education and coaching within the organization.

What You'll Do

AI & Agentic Engineering

Agentic Workflows

Design and deploy multi-agent workflows within AWS Agent Core, effectively handling state management, memory persistence, and complex tool interactions.

AI Leadership & Enablement

Help drive internal education and coaching initiatives for tools with as Google Gemini Enterprise; collaborate with external AI partners on new agentic opportunities.

End-to-End Ownership

Design, build, and own the lifecycle of entire services and cross-platform integrations. Solve complex system gaps and drive overarching audit strategies.

Strategic Data Orchestration

Make critical trade-off decisions on data orchestration (e.g., MCP/API, Agents/Skills) based on robust data and requirements.

Resilient Design

Build systems that handle failure gracefully by implementing retries, circuit breakers, and fallbacks. Ensure all designs are testable and maintainable long-term.

Security First

Review code for security flaws and ensure all services adhere strictly to WEX's authentication standards (e.g., OAuth scopes).

Cloud Infrastructure, Reliability & CI/CD

Cost-Aware Cloud Architecture: Design reliable cloud infrastructure (e.g., auto-scaling groups, failover strategies) while proactively avoiding resource over-provisioning.

Deployment & Environment Management

Own the automated deployment package and metadata framework. Write scripts or automation manifests to deploy configurations cleanly across sandbox tiers, preventing environment drift.

CI/CD Optimization

Build and optimize CI/CD pipelines, focusing heavily on reducing build times and tightening feedback loops.

Root Cause Resolution

Capable of solving complex bugs (intermittent issues, race conditions, memory leaks), ensuring the root cause is fixed permanently.

Incident & Operations Leadership

Own Incidents for your services during outages. Create step-by-step triage runbooks and playbooks that empower Tier 1/2 helpdesk teams or junior analysts to resolve common platform errors without escalation.

Product Partnership & Technical Leadership

Requirement Definition: Partner with Product Managers who define Functional requirements by owning the Non-Functional requirements (Performance, Security, Scalability) needed to meet business KPIs.

Backlog & Scope Negotiation

Work with PMs to prioritize the backlog, explicitly negotiating the inclusion of "Tech Debt" and "Refactoring" by explaining long-term business risks. Negotiate "Must Haves" vs. "Nice to Haves" to ensure sprint achievability.

Solution-Oriented Mindset

You don't say "No"; you say "Not like that." You offer alternative solutions that respect time and budget constraints.

Empathic Mentorship & Review

Enforce strict quality standards during code reviews with empathy ("Check tone"). Reject sloppy or brittle "quick fixes" while setting the organizational standard for clean design patterns. Proactively mentor SDE 1s and 2s, delegating work specifically to help them grow.

Consensus Building

Facilitate data-driven discussions to resolve engineering disagreements, effectively de-escalating "religious wars" about technology and ensuring "quiet" voices are heard in design meetings.

Continuous Learning

Rapidly learn and apply new languages or frameworks, lead knowledge-sharing sessions, seek out critical feedback, and context-switch effectively across workstreams when project parameters change.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $121,500.00 - $145,500.00

Equal Opportunity Employer/Vets/Disability