We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon.
19899 Software Developer / Programmer 2 12 months Vancouver
This position closes to submittals on October 22nd.
Position requires the ability to meet federal background and compliance requirements.
OVERVIEW
Assignment
This contract Software Programmer 2 assignment will support the Company’s Software Infrastructure and Support Services organization (JDT). This group provides products and specialized technical support directed toward real time operation of the transmission system, application services support, and critical operating information necessary for other Company functions to carry out their duties. The PI Team within JDT supports data historians and provides analytical support for Company’s Operations Engineering group along with other departments in the agency. Data collected, compiled and amassed by the PI system is very dynamic and supports critical functions such as Dispatch. The PI administrator will support a high availability implementation of PI.
The ideal candidate would keep abreast of industry developments regarding appropriate network system infrastructure technology and sustain a high-level of attention to detail in preventing accidental system outages or problems.
Organization
JDT provides planning, analysis, engineering, design, project management and maintenance support for systems used within the Control Center environment required to support the operation of an interconnected utility. The team is collaborative and transparent in how they work. They follow a compliance calendar that has a standard cadence but have to be agile for emergency work as well. This position will gain knowledge and insight of strict regulatory requirements related to Federal Critical Assets. The best in this position remain agile to change. The position is predominantly sedentary.
ASSIGNMENT RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.
- Maintain server systems (including clusters) with minimal impact to customers.
- Write operational procedures for computer operators, computer system monitors (CSM), software staff, and other users as required.
- Provide technical assistance and training to the operators, CSM’s, and hardware and software staff.
- Plan and coordinate projects and design software so that new operating requirements can be added while verifying the continuous availability of the existing system.
- Large and Small Project Participation – may be assigned to project teams to provide expertise, recommendations, and assistance on software programming / developer components for large projects; or may be assigned smaller projects to carry out from cradle to grave. Project work may include:
- Provide input and recommendations to project teams on programming / software solutions for large project(s)
- Provide advice and recommendations to project teams on programming / software components of large project(s)
- Plan / develop and recommend software projects for the manager consideration, such as the automation of routines
- Collaborate with stakeholders and users to help define or refine programming / scripting needs, as requested.
- Problem Resolution and Troubleshooting:
- Study existing failures and electronic problem reports, including those of hardware interfaces, to trace and identify the cause of the problems.
- Work with the hardware staff, dispatchers, communications, and field personnel to develop and recommend solutions.
- Develop and implement software solutions and procedures to recover from malfunctions in order to keep downtime to a minimum.
- Design and write diagnostic software to enable hardware personnel to find and solve hardware problems.
- Control Center (CC) Operational Support:
- Monitor and analyze performance of the suite of TTS Systems.
- Design and install software changes, per established procedures, to improve performance.
- Write / draft and recommend, or revise, a variety of new or existing Control Center (CC) functional, security, and testing procedures, required to address system issues and/or changes. These procedures are developed for use by mission critical CC support staff, such as Computer Operators, Computer System Monitors (NSOC), Dispatchers, software and hardware staff, and other users.
- Provide technical training and assistance on new or revised internal control center procedures to the Operators, NSOC personnel, and hardware and software staff, as well as other users.
- General Operations Support:
- Distinguish key interactions and connectivity among enterprise server-client technical solutions involving hardware, networks, security and applications. Properly maintain multiple server systems (including clusters) with minimal impact to customers, which may require communications and coordination with CC system users.
- Run utility programs to compile, test, debug, and install software, maintaining the systems’ 24/7 operability.
- Follow established compliance, functional, and security software control standards and procedures; and maintain (create new or revise existing) quality documentation of all such activities and associated follow up actions.
- Analyze system and uptime data metrics; identify quality assurance/quality control issues; and, identify failure or maintenance causes and trends; recommend resolutions and assist with implementation of the management approved actions.
- Participate in group improvement efforts, recommending processes, procedures, practices, and standards to increase efficiencies and effectiveness and/or enhance quality.
- Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
- Bachelor’s degree in computer science, information technology, business enterprise systems, engineering or a directly-related technical field is preferred.
- 5 years of experience is required with a bachelor’s degree in applicable fields.
- 9 years of experience is required without a degree or applicable degree.
- Experience must include direct work experience in Computer/Information Technology.
Required Technical Skills & Experience (required on matrix)
- Ability to design and document solutions with systems and software.
- Ability to use high level programming languages such as C++, and script, sufficient to create, modify and maintain applications written in these languages.
- Ability to build credibility and trust among key project stakeholders and customers.
- Ability to communicate technical information verbally and in writing to technical and non-technical users.
- Knowledge of ‘Requirements Engineering’ and software development life cycles.
- Ability to distinguish key interactions and connectives among enterprise server-client technical solutions involving hardware, networks, security, and applications.
- Ability to analyze data; identify quality assurance/quality control issues; and identify failure or maintenance trends.
All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.