Software Developer – Platform Support Team

eParts Services LLC; Pittsburgh (Allegheny County); On-site; USD 67,000 - 114,000; Full time

Job summary

A leading technology company, eParts Services LLC, is seeking a Mid-Level Software Developer to join their Platform Support Team. The successful candidate will manage support tickets, troubleshoot bugs, and develop features. This role emphasizes collaborative problem-solving within a supportive team environment, ensuring that developers can significantly impact customer success on innovative B2B eCommerce platforms.

Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

On-site amenities including a communal kitchen and gym

Generous 401(k) program with matching

Monthly company-sponsored luncheons

One remote workday per week after 3 month onboarding period

Qualifications

• Proficiency in object-oriented programming for web development (e.g., .NET in C#).
• Strong debugging and problem-solving skills required.
• Experience with cloud services like Azure and version control systems like Git.

Responsibilities

• Triage and resolve incoming support tickets from customers and internal teams.
• Develop and deploy small features and enhancements as per customer needs.
• Set up and maintain EDI integrations with vendors.

Skills

.NET in C#

Debugging

Problem-Solving

Communication

Teamwork

Education

Bachelor’s degree in Computer Science or related field

Tools

Azure

Git

MSSQL

PHP

ASP Classic VBScript

Vue.js

C#

Job description

Software Developer – Platform Support Team

Software Developer – Platform Support Team

Direct message the job poster from eParts Services LLC

About Us

At eParts, our mission is to challenge the status quo by providing innovative B2B eCommerce platforms on a Platform-as-a-Service basis, optimizing the way our partners do business. We foster a culture of mutual respect, collaboration, and continuous improvement. If you thrive in a team-oriented environment and are passionate about solving real-world problems, we’d love to meet you.

Job Description

We are looking for a Mid-Level Software Developer to join our Platform Support Team. In this role, you will directly contribute to the day-to-day success of our customers by managing incoming support tickets, fixing bugs, and developing small features that enhance our platform. You will also play a key role in setting up and maintaining EDI integrations with vendors, ensuring smooth and reliable data exchange.

This is a hands-on, customer-impacting role that blends technical problem-solving with collaborative teamwork.

Key Responsibilities

- Triage and resolve incoming support tickets from customers and internal teams

- Identify, troubleshoot, and fix bugs in production systems

- Develop and deploy small features and enhancements based on customer and business needs

- Set up and maintain EDI integrations with vendors (e.g., purchase orders, invoices)

- Collaborate with cross-functional teams including QA, DevOps, and Product

- Participate in code reviews and contribute to continuous improvement

- Maintain clear documentation of support processes and integration workflows

- .NET Core API and MVC in C#

- MSSQL

- PHP and ASP Classic VBScript (legacy systems)

- Vue.js

Requirements

- Proficiency in object-oriented programming for the web (e.g., .NET in C#)

- Strong debugging and problem-solving skills

- Excellent communication and teamwork abilities

- Experience with cloud services such as Azure

- Familiarity with version control systems (e.g., Git)

- Ability to manage multiple tasks and prioritize effectively in a support-driven environment

Preferred Qualifications

- Bachelor’s degree in Computer Science, Software Engineering, or a related field

- Experience with EDI formats and vendor integration workflows

- Strong understanding of RDBMS, particularly MSSQL

- Ability to work with and modernize legacy codebases

- Familiarity with Vue.js or React

What We Offer

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Supportive and collaborative team environment

- On-site amenities including a communal kitchen and gym

- Generous 401(k) program with matching

- Monthly company-sponsored luncheons

- Convenient location near Homestead Waterfront

- One remote workday per week after 3 month onboarding period

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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