Software Developer, GO Systems

Facebook App; Menlo Park (CA); On-site; USD 114,000 - 167,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta GO Systems is seeking an experienced full-stack software developer to lead architectural decisions for our support platform and internal tooling ecosystem. You will drive scalable solutions, improve operational workflows at scale across a multinational environment, and mentor engineers to raise technical craft.

You will partner with product, legal, partnerships, and business teams to translate complex operational needs into robust technical solutions, champion design reviews, and advance

Qualifications

• 3+ years building and shipping full-stack projects across frontend, backend, and data layers.
• 3+ years driving end-to-end execution of complex, multi-team technical projects.
• Experience architecting and scaling internal tooling platforms or operational support systems.

Responsibilities

• Lead the design and implementation of scalable full-stack solutions using PHP/Hack and JavaScript/React.
• Define and contribute to the long-term technical architecture and roadmap for GO Systems tooling.
• Identify and resolve bottlenecks across the GO tooling ecosystem to improve reliability and efficiency.
• Partner with stakeholders to translate operational requirements into robust technical solutions.
• Champion design reviews, code quality, and incident management processes.
• Drive adoption of AI and automation to improve workflow efficiency and support experience.
• Lead cross-functional alignment and influence roadmaps across partner engineering teams.
• Develop business cases and technical proposals for new tooling supporting consumers, businesses, and partners.
• Mentor engineers to elevate craft and promote operational excellence.

Skills

Full-stack development

Architecture decisions

Mentoring

Cross-functional collaboration

AI adoption

Education

Bachelor's degree in Computer Science, Computer Engineering, or related field

Tools

PHP/Hack

JavaScript/React

Job description

GO Systems, within Product and Regulatory Operations (PRO), is a technically-minded team responsible for developing and executing a unified, interoperable infrastructure strategy across Global Operations (GO). The team drives production workflow maturity by identifying tooling strategies that solve complex operational business problems and partnering with key engineering teams to execute against those strategies at scale.We are looking for an experienced full-stack software developer to join GO Systems. In this role, you will lead architectural decisions for our support platform and internal tooling ecosystem, driving solutions that remove engineering bottlenecks, accelerate operational workflows, and enable Global Operations to scale effectively across a diverse, multinational environment.Software Developer, GO Systems Responsibilities:Lead the design and implementation of scalable full-stack solutions using PHP/Hack and JavaScript/React that power operational workflows across the family of appsDefine and contribute to the long-term technical architecture and roadmap for GO Systems tooling, aligning infrastructure strategy with Global Operations business prioritiesIdentify and resolve systemic engineering bottlenecks across the GO tooling ecosystem, driving measurable improvements in platform reliability and operational efficiencyPartner with engineering, product management, legal, partnerships, and business development stakeholders to translate complex operational requirements into robust technical solutionsChampion engineering best practices for design reviews, code quality, and incident management processes across GO SystemsDrive adoption of AI and automation technologies within Global Operations to improve workflow efficiency and support experience qualityLead cross-functional technical alignment across organizational boundaries, influencing roadmaps and priorities for partner engineering teamsGather, analyze, and apply operational data to identify systemic gaps and design tooling solutions that improve the end-to-end support experienceDevelop business cases and technical proposals that support new and improved processes for consumers, businesses, and partners leveraging Meta's productsMentor other engineers across the team, elevating technical craft and promoting operational excellence and continuous improvementMinimum Qualifications:Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining MetaBachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience3+ years of experience in building and shipping full-stack projects across frontend, backend, and data layers3+ years of experience driving end-to-end execution of complex, multi-team technical projects while contributing to the technical strategy and roadmapsExperience architecting and scaling internal tooling platforms or operational support systems in a large, multinational environmentExperience communicating technical decisions and influencing cross-functional partners across large organizations through written proposals and design documentationExperience working across global, multicultural teams to design and improve business operations and toolingPreferred Qualifications:Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Experience with workforce management tooling, bug management systems, or customer support platform developmentDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience with process change management or large-scale process improvement initiatives within a global operations or trust and safety contextDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience integrating AI or machine learning capabilities into operational workflows, including responsible AI practices such as bias mitigation and quality reviewExperience with agile and scrum development methodologies applied to delivering complex operational tooling roadmapsAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$114,000/year to $167,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.