Software Business Systems Analyst

Sol-Ark Inc; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player in solar technology is seeking a skilled Software Business Systems Analyst to join its dynamic team. This role involves translating high-level product requirements into detailed technical specifications for cloud-based software systems. The ideal candidate will have extensive experience in software analysis, a strong technical background, and exceptional communication skills. You will collaborate with various teams to ensure the successful development and maintenance of innovative software solutions. If you are passionate about technology and eager to contribute to a rapidly growing industry, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Performance-based Bonus Program

Qualifications

• 7+ years of experience in software business systems analysis.
• Strong technical background with excellent problem-solving skills.

Responsibilities

• Translate product requirements into technical user stories for development teams.
• Collaborate with teams to troubleshoot software issues and manage bug fixes.

Skills

SQL

API Development

Business Process Workflows

JIRA

Scripting Languages (Python, YAML)

Communication Skills

Tools

AWS Cloud

Grafana

Job description

Allen, United States | Posted on 04/02/2025

Sol-Ark is a Veteran-owned solar and battery-based technology manufacturer based in Texas. Our mission is making the most reliable, innovative, and affordable solar storage solutions to power families & their businesses. Founded in 2013, the company has experienced massive, organic growth due to our equipment being 3x more powerful and capable than best-in-class alternatives. It is a fast-paced, yet casual work environment. We are a close-knit team looking to make significant contributions to a very fast-growing industry that values merit, character, aptitude, sustainability and self-reliance.

Job Description

Location : This position will be onsite at our corporate offices in Allen, Texas (Dallas-Fort Worth area).

Not a remote position.

Full-time W-2 ONSITE opportunity (not remote)!

Candidate must be authorized to work in the US without requiring work visa sponsorship.

We are seeking an experienced Software Business Systems Analyst with 7+ years of professional experience, specifically focused on creating detailed technical requirements/user stories for custom Java/JEE/Spring software for cloud systems using agile requirements standards. The role requires inputs from Product Marketing, Sales, and other business units and translates them into technical requirements that the technical team can develop. The ideal candidate will have a strong technical software background, excellent problem-solving skills, and a proven track record of delivering high-quality software requirements.

Responsibilities:

• Translate high-level product requirements from MRD and PRD into technical requirements/user stories for the development teams to develop software.
• Develop user stories for UI, API, database, and other software systems and applications with input from product owner and development leads.
• Interface and participate in initial customer technical discussions to better evaluate project scope and tasks.
• Work with project manager/program office to keep all user stories, developer tasks updated and current based on project changes and modifications for every sprint.
• Work with firmware teams to create requirements for software systems and applications.
• Work with an infrastructure team to create requirements for AWS Cloud.
• Work with vendors to help resolve bugs, issues, and technical debt.

Software Support and Maintenance:

• Collaborate with software developers, FW, QA, and infrastructure teams to help troubleshoot specific issues/bugs for software applications.
• Work with IT Support, vendors, and various business teams to manage bug fix support by triaging, assessing for probable causes and impact.
• Provide support to software engineers by sharing necessary application domain knowledge that will help them fix the bugs promptly.

Project Management Support:

• Work with Product and business groups to correctly assess and prioritize bugs, by educating them of the level of impact and complexity involved.
• Work with development leads and product owner to identify workload for the team up to 2 months in advance.

Requirements

• Ability to write SQL queries to do data analysis for business problems to draw insights.
• Working knowledge of APIs, ability to write basic clients to APIs to test and instrument them for performance.
• Ability to create business process workflows for the end users.
• Work on JIRA Atlassian board to create user stories, epic, initiatives, etc.
• Experience using scripts and scripting languages e.g. Python, YAML, etc.
• Familiarity with writing requirements for Cloud monitoring, metrics, and analytics i.e. dashboards using Grafana or similar tools.
• Excellent communication skills both vertically and horizontally within the organization related to all aspects of technical leadership – written and verbal.

Salary and Benefits: We offer a competitive salary and performance-based bonus program, top-tier benefits package, including medical, dental, and vision insurance, 401(k), and paid time off.