Software Applications Specialist

Washington County; Hillsboro (OR); On-site; USD 67,000 - 82,000; Full time

Job summary

Washington County's Facilities, Fleet & Parks Department seeks a Software Applications Specialist to provide general software application support for security-related information systems and to trains staff in software, hardware, and peripheral devices.

The role includes assisting in retrieval of data processing information, managing data validation, and ensuring data integrity across department systems. The position is full-time and located on site in Oregon, with background check as needed.

Qualifications

• One year of college-level coursework in computer science or related field.
• Three years of experience providing computer hardware and software support; certifications may substitute for education/experience, varies by department.
• Certain positions may require a criminal background check.

Responsibilities

• Provide general software application support for security-related departmental information systems.
• Assist and train staff in operation of software, PCs, scanners, printers and peripheral devices.
• Assist in retrieval of data processing information and manage data validation and data integrity processes.

Skills

Translate technical solutions intouser

Patiently assist users

Network & hardware basics

Education

One year college coursework in computer science

Three years experience in computer hardware/software support

Tools

Department software applications

Data retrieval systems

Job description

Note: This job will be posted through 11:59 PM of the day prior to the end date listed.

Current Washington County Employees: Please apply through the employee portal to be considered for this opportunity.

Job Type

Regular

Pay Range

$32.39 - $39.39 Hourly

Department

Facilities, Fleet & Park Services

FLSA Exemption Status

Non-Exempt

About The Opportunity

The Software Applications Specialist will provide general software application support for security-related departmental information system activities; and assists and trains staff in the operation of software applications, personal computer hardware and scanners, printers and other peripheral devices. They will also assist in the retrieval of data processing information and manage departmental data validation and data integrity processes.

Knowledge Of

Ideal Knowledge, Skills, and Abilities (KSAs):

• A wide variety of network and computer hardware and software applications, including networking essentials and peripheral equipment
• Computer database retrieval capabilities
• Modern office procedures

Skills To

• Translate technical solutions into user friendly language suitable for customers with little experience with information technology
• Patiently assist users at all levels when troubleshooting technical issues

To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: Software Applications Specialist

Minimum Qualifications

Education and Experience:

• One (1) year of college-level coursework in computer science or a closely related field; AND
• Three (3) years of experience providing computer hardware and software support (applicable certifications may substitute for the education and experience requirements, may vary by department).

Additional Requirements

• Some positions may be required to pass a criminal background check.

About The Department/Division

Washington County's Department of Facilities, Fleet and Parks is looking for a software application specialist to join the safety and security team to help create safe, welcoming, and comfortable public spaces to serve the diverse staff, citizens, and visitors to Washington County.

Facilities, Fleet and Parks provides efficient and effective planning, acquisition, construction, operation, maintenance, and repair of all county-owned or operated facilities (Facilities division). Responsible for the procurement of vehicles and equipment, and the management and maintenance of these assets (Fleet division). Oversees three parks – Eagle Landing, Metzger Park and Scoggins Valley Park – that together make up over 2,500 acres of parkland (Parks division).

The safety and security team is responsible for the safety and security of Washington County employees and guests while on the County campus. A key responsibility of this position will be the design, operation and maintenance of the County’s access control software.

Selection Process

You can review our standard selection process here.

Our Commitment To You

Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Veterans' Preference

If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.

Accommodation Under The Americans With Disabilities Act

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: [e-mail] at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status Of Your Application

You will be advised by email of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email.

Notice:

Washington County is currently undergoing a comprehensive classification and compensation study. The purpose of this project is to create new job descriptions and create new classification and compensation systems. Outcomes of the project will include changes to classification titles, which could impact compensation structures. No one will have their pay rate lowered because of this project. For represented positions, appropriate bargaining processes will be utilized prior to implementation.

Questions?

Mia Richards

[e-mail]