Software Applications Engineer (Semi Test Engineering; North Reading, MA) (North Reading, MA, US)

LitePoint; North Reading (MA); On-site; USD 98,000 - 156,000; Full time

Benefits offered by this job

medical

dental

vision

Flexible Spending Accounts

retirement savings plans

life and disability insurance

paid vacation & holidays

tuition assistance programs

and more

Job summary

Teradyne’s ECAD Solutions team in North Reading, MA seeks a Software Support Engineer to support Hardware and PCB Design Engineers using Cadence tools. You’ll troubleshoot, document defects, create training materials, and test new software releases in a fast-paced environment.

The role emphasizes hands-on problem solving, cross-functional collaboration, and a customer-service mindset within a small team. Bachelor’s degree or equivalent experience required.

Qualifications

• Bachelor’s degree or equivalent hands-on experience.
• 1–3 years of professional experience in software support or software engineering.
• Strong familiarity with Cadence PCB tools (preferred).
• Ability to turn vague questions into structured troubleshooting plans.
• Experience with Unix/Linux and programming languages listed above.
• Experience using AI solutions to solve engineering tasks.
• Proven troubleshooting and analytical skills with a methodical approach.

Responsibilities

• Serve as primary technical support contact for Hardware/PCB Design Engineers using Cadence tools.
• Troubleshoot software issues, reproduce problems, and isolate root causes.
• Document defects, verify fixes, and submit improvement requests.
• Create technical documentation and training materials for internal teams.
• Deliver technical training for onboarding and software adoption.
• Test new software releases for compatibility with Teradyne’s environment.
• Manage access to websites and fileservers for secure workflows.
• Identify and implement bug fixes affecting engineering workflows.

Skills

Unix/Linux

Python

PHP

Perl

Cadence Skill

Tcl/Tk

HTML

Ruby

MySQL

AI solutions experience

Troubleshooting

Cross-functional collaboration

Education

Bachelor’s degree in computer science, electrical engineering, or related field

Tools

Cadence PCB tools (System Capture, Allegro PCB Designer, Sigrity)

Job description

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

Join our ECAD Solutions team in North Reading, MA, as a Software Support Engineer within Teradyne's Design Technology Group. In this role, you’ll be a key contributor to a small, collaborative team whose work directly supports a global PCB Design workforce responsible for delivering high quality, manufacturable PCB designs that power advanced semiconductor test systems. As a trusted resource for Hardware Engineers and PCB Layout Engineers, you’ll provide expert guidance on Cadence Allegro, internally developed software tools, Teradyne's PCB Design process flow, and more. This is a hands‑on, impactful role where your technical expertise and problem‑solving skills will make a tangible difference in the success of our engineering teams.

Key Responsibilities

• Act as the primary point of contact for technical support to Hardware Engineering and PCB Design Engineers using Cadence software tools including DE-HDL, System Capture, Allegro, and Sigrity to answer questions, troubleshoot issues, and provide hands on assistance
• Troubleshoot and resolve software issues through reproducing problems, isolating root causes, and delivering effective solutions in collaboration with Cadence support when necessary
• Document defects, verify fixes, and submit product improvement requests based on Engineering feedback and recurring technical challenges
• Create technical documentation and training materials to help internal teams
• Deliver technical training sessions to support both employee onboarding and new software adoption
• Participate in testing of new software releases to ensure compatibility with Teradyne's custom environment before deployment
• Manage access control to websites and fileservers to ensure secure and efficient workflows
• Identify, diagnose, and implement bug fixes for software issues affecting engineering workflows

All About You

You have built things, broken things, and figured out why they broke. You like being the person who gets the call when something is not working, not because you know every answer, but because you know how to find it. You are comfortable moving between an engineer’s hierarchical schematic and the code they use to generate BOMs. You don’t need perfect documentation to be useful. You read between the lines, ask clarifying questions, and get people unstuck. When a customer says, "it is not working", you know that could mean a whole list of things, and you are patient enough to figure out which one.

• Bachelor’s degree in computer science, electrical engineering, or a related field, or equivalent hands‑on experience
• 1–3 years of professional experience in software support, software engineering, or working with EDA tools
• Strong familiarity with Cadence PCB tools, including System Capture, Allegro PCB Designer, and/or Sigrity (preferred)
• The ability to turn a vague customer question like "export physical has errors" into structured troubleshooting plans
• Experience with Unix/Linux environments, and basic knowledge of programming languages such as Python, PHP, Perl, Cadence Skill, Tcl/Tk, HTML, Ruby, MySQL
• Experience using AI solutions to solve engineering tasks
• Proven troubleshooting and analytical skills with a methodical approach to diagnosing and resolving technical issues
• Strong communication skills and the ability to collaborate effectively across engineering disciplines, including hardware and PCB layout teams
• Ability to work independently and take ownership within a small, fast‑paced team, but know when to pull in a colleague or elevate when a problem is outside your scope
• Customer service mindset with a genuine eagerness to help users succeed and a drive to continuously learn and grow
• You can manage competing priorities across multiple customer cases, internal projects, and team initiatives without losing track of what matters most

We are unable to provide relocation assistance for this position

Compensation:

The base salary range for this role is $97,800 to 156,400. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Incentive Plan:

This job is eligible for discretionary bonus(es) based on financial performance.

Benefits:

• medical
• dental
• vision
• Flexible Spending Accounts
• retirement savings plans
• life and disability insurance
• paid vacation & holidays
• tuition assistance programs
• and more

#LI-NS1