Software Account Representative - West Palm Beach

Thryv; West Palm Beach (FL); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Software Account Representative to drive growth in the West Palm Beach area. This role offers the opportunity to engage with existing clients, nurture relationships, and pursue new business opportunities in the SaaS sector. You'll leverage your sales expertise to help local businesses thrive while working in a supportive, remote-first environment. Join a company with a rich legacy of over 125 years dedicated to empowering small businesses. If you're a driven individual ready to make an impact, this is the perfect opportunity for you!

Qualifications

• Experience as an SDR or BDR with SaaS companies is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Increase client engagement and grow the SaaS client base through new sales.
• Nurture relationships with existing clients and identify new opportunities.

Skills

Sales Development Representative (SDR)

Business Development Representative (BDR)

Interpersonal Skills

Communication Skills

Emotional Intelligence

Time Management

Organization Skills

Technical Skills

Education

2-3 years experience in sales (preferably SaaS)

Tools

MS Office

Job description

Software Account Representative - West Palm Beach

Job Category: Software Account Mgmt

Requisition Number: SOFTW003182

Posted: February 27, 2025

Employment Type: Full-Time

Locations

West Palm Beach, FL

Description

Are you an SDR or BDR looking for that next step in your career?

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024!

Based in the West Palm Beach area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interaction remotely, this role has the flexibility to meet in person as needed.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e., networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv - End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all in a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We Are Looking for People Who:

• Are driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Are goal-oriented… known for destroying your sales goals
• Are persuasive… can explain software solutions in simple terms
• Can build and nurture a pipeline of prospects and close deals
• Can develop great solutions to help customers WIN!
• Are comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting, and proper business attire is a must.

Basic Qualifications

• 2 - 3 years as an SDR or BDR (preferably with a SaaS company)
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS Office and the ability to learn new programs and systems

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law.