Soft Count Team Member

KIOWA CASINO GROUP; Devol (OK); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Kiowa Casino Group is seeking a Soft Count Team Member to accurately count and verify money from table games, poker, and slot drop boxes. You will enter data into computer systems, maintain precise records, and ensure compliance with all gaming regulations.

The role requires high integrity, the ability to pass a background check and obtain a gaming license, and the capacity to work in a fast-paced casino environment. Training will emphasize guest service standards and confidentiality.

Qualifikationen

• High School diploma or GED is required.
• Experience counting money and handling cash is preferred.
• Knowledge of gaming operations and related regulations is a plus.
• Must be able to obtain and maintain a Gaming License and pass background checks.

Aufgaben

• Count contents of table games, poker games, and slot currency drop boxes and record counts.
• Input soft count data and related financial information into computer systems.
• Maintain accurate records of drops, money totals, discrepancies and daily activities.
• Process forms and documentation as needed.
• Operate currency counters, calculators, and related software.
• Adhere to Kiowa policies, MICS, and regulatory requirements.
• Provide exceptional guest service and maintain confidentiality.
• Monitor and report discrepancies and unusual findings.
• Stay informed about events, hours, and important information.
• Perform additional duties or projects as assigned.

Kenntnisse

Cash handling

Attention to detail

Mathematical ability

Confidentiality

Teamwork

Ausbildung

High School diploma or GED

Jobbeschreibung

Job SummaryThe Soft Count Team Member is responsible for accurately counting all the contents of all table games, poker games, and slot currency acceptor drop boxes and recording counts and transaction amounts on appropriate forms and/or entering amounts into computer system. All duties are to be performed within the guidelines of the organization's policies and procedures, tribal regulations, and all federal/state laws, as needed.Essential Duties & Responsibilities1. All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, SOP's, and any other related training.2. Ensure an exceptional level of service and satisfaction is achieved throughout the properties, exceeding the expectations of external and internal Guests alike in a timely and effective manner.3. Receive Soft Count drops and review, count, and sort money; verify accuracy of money records according to established standards, requirements, and procedures.4. Process related forms and documentation as needed.5. Input Soft Count and other financial data into an assigned computer system; maintain related automated records; assure accuracy of input data.6. Maintain accurate records and logs related to Soft Count drops, money totals, discrepancies, daily activities, and assigned duties.7. Operate a currency counter, calculator, computer, and assigned software.8. Adhere to all regulatory, departmental, and casino policies and procedures, and to the MICS.9. Maintain knowledge of special events, hours of operation, and other pertinent information.10. Perform additional duties or projects, as assigned.Knowledge, Skills & Abilities (KSA)Physical Demands / Work EnvironmentPhysicalThe physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.While performing the job duties, the employee is required to maneuver in all areas of casino and related entity locations when necessary. Ability to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the offices and between buildings or properties for the duration of work hours. Frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms, including lift, carry, push, pull, or move objects, or boxes, up to 50 pounds. Visual acuity to discern and examine text, graphics, color, and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office or other equipment and examine documents, records and files. Job may sit, lift, move, carry, and balance heavy objects and involve standing and walking for hours at a time.Confer with Human Resources for additional information, as needed.MentalSocial perceptiveness to assess and understand other's reactions and behavior. Critical thinking to use logic and reasoning, to reach conclusions or optional solutions. Comprehension in assessing, analyzing and processing alpha, numeric and visual data, and the ability to accurately formulate or complete required documents. Mental capacity to monitor sometimes complex situations, to make quick decisions, tolerate stress, and/or conduct tasks under critical deadlines. Ability to concentrate on tasks over a period of time without being distracted.Work EnvironmentThe characteristics of the work environment described here are representative of those an employee encounters while performing the job functions. Work in, or visit offices, casino operations, assigned outlet, hotel, kitchen, meeting space, convention center, gaming floor, motor vehicle, various amenities, and/or additional entity locations, or external environments, as related to business. Environment includes exposure to second-hand smoke, high noise level, bright lights, and sometimes fluctuating temperatures or weather conditions. Must be able to work irregular or additional hours or shifts, including holidays or weekends, as assigned, in order to meet business needs.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceWork Location: In personQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.EDUCATION & EXPERIENCEHigh School diploma or GED is required.1 year prior cashiering experience preferred.Working knowledge of the Gaming Industry and the regulations governing gaming operations preferred.REQUIREMENTS, SKILLS & ABILITIESMust be at least 21 years of age.Regular and reliable attendance.Must be able to work in a fast-paced environment.Ability to work cooperatively with all departments and all team members.Ability to maintain a professional appearance and demeanor.Ability to maintain high confidentiality.Ability to independently manage multiple tasks in a professional manner.Ability to work independently with minimal supervision.Ability to prioritize tasks and meet deadlines.Ability to follow directions.Ability to accurately count large sums of money.Ability to process basic mathematical functions.LICENSES & CERTIFICATIONSAbility to obtain and maintain Gaming License is required.Key positions require knowledge and application of Title 31 reporting requirements.Must have the ability to pass comprehensive background check and drug test.