Soft Count Attendant

Wind Creek Hospitality; Wetumpka (AL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Wind Creek Hospitality is seeking a Soft Count Attendant for a 3:00 AM – 11:30 AM shift. The role handles currency transactions, counts assets, and maintains kiosk drops with accuracy and integrity.

The position requires high school completion or GED, 21+ years old, cash-handling experience, and a willingness to work odd hours, travel for training, and obtain a Tribal Gaming License. Compliance with policies and safety is essential.

Qualifications

• High School diploma or GED required or currently enrolled in GED program
• Must be twenty-one (21) years or older
• One year of high-volume cash handling experience
• Pass a timed math skills test (70%+)
• Experience with large monetary transactions and related machinery
• Able to stand for full shift and lift 50 pounds
• Able to push/pull heavy drop cages and work in a fast pace environment
• Strong English communication skills and teamwork
• Willing to work odd hours, weekends and holidays
• Must obtain/maintain Tribal Gaming License and work in smoke environment

Responsibilities

• Conduct drop and fill kiosk machines
• Generate End of Day reports balancing kiosks
• Troubleshoot kiosk issues to stay online
• Maintain gaming floor and kiosk drop at irregular hours
• Safeguard company assets during drops and counts
• Operate Drop Tracking System and currency/coin counters
• Prepare diverse reports timely and accurately
• Coordinate with Soft Count Supervisor on financial matters and procedures
• Follow all laws and internal controls and adhere to internal policies

Skills

Cash handling

Math skills

Teamwork

Communication

Education

High School diploma or GED

Tools

Currency counter

Drop Tracking System

Kiosk drop/fill equipment

Job description

Job Overview: 3AM - 11:30 AM (Shift subject to change based on business needs)

The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Conducts the drop and fills kiosk machines
• Generates End of Day reports used to balance kiosk machines
• Troubleshoots issues with Kiosk while performing the Kiosk Drop and Fill to ensure they are online
• Maintains the gaming floor and kiosk drop at irregular hours of the day
• Safeguards company assets when performing the Kiosk and Gaming Floor Drop and Count
• Operates the Drop Tracking System to accurately record assets
• Operates the currency counter to accurately record assets from the gaming floor and Kiosk Count
• Operates the coin counter to accurately record assets
• Prepares diverse reports in an accurate and timely manner as required
• Confers regularly with the Soft Count Supervisor to keep informed of all aspects of financial matters, operating procedures, and seeks direction as needed
• Organizes count processes quickly and records transactions correctly and efficiently
• Abides by procedures that comply with all applicable laws, policies, and procedures regulating accounting principles including Tribal, Federal, and State requirements
• Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards and Fiscal Policies and Procedures
• Other duties and responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• One (1) year of high-volume cash handling experience is required (skills test will be administered)- required
• Must successfully pass a timed math skills test (with a pass rate of 70%)- required
• Should possess experience with accurately handling large monetary transactions and machinery affiliated with the process
• Must be able to stand for entire shift
• Must be able to lift 50 pounds with no assistance
• Must be able to work in bent position for extended periods of time
• Must be able to push/pull large Drop Cages on wheels weighing 1,100 pounds
• Must be able to work at a fast and physical pace
• Demonstrated ability to work in a team-oriented atmosphere
• Demonstrated ability to complete task accurately in allotted time
• Demonstrated ability to communicate effectively in English, both verbally and in writing
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.