Social Worker / Therapist

Tech Observer; Philadelphia (Philadelphia County); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in the human services sector seeks an individual to oversee program implementation in Southern and Central Pennsylvania. The role involves significant analytical tasks, leadership in training teams, and requires a Bachelor's degree alongside substantial professional experience. The successful candidate will be effective in communication, reporting, and team collaboration across various agencies.

Qualifications

• Requires a Bachelor's degree in Human Services or ten years experience.
• Five years of professional experience in oversight of a human services program.
• Knowledge of MH / ID Program policies.

Responsibilities

• Schedule oversight activities for designated regions.
• Oversee implementation of oversight processes by regional staff.
• Provide training and technical assistance to oversight staff.

Skills

Analytical Skills

Interpersonal Skills

Communication Skills

Team Leadership

Education

Bachelor's Degree in Human Services or related field

Ten years' experience in a related field

Tools

Microsoft Office

Job description

Location – Southern and central Philadelphia, PA (Remote with travel)

Duration : 20 months with the possibility of extension

Note : Moderate travel within the South Region of PA (Bucks, Chester, Delaware, Montgomery, and Philadelphia counties). Occasional travel to Central PA (Dauphin County).

Minimum Qualifications :

• Bachelor's degree in Human Services or related field, or ten years' experience in a related field.
• Five (5) years of professional experience in the oversight process of a human services program.
• Knowledge of the MH / ID Program and policies related to administrative entities.
• Knowledge of instructing / presenting to various audiences using adult learning strategies.
• Ability to analyze complex issues and solve them creatively.
• Ability to orally communicate effectively in English with others at all levels of group and individual contacts.
• Ability to communicate effectively in writing, using English, including computer-based communication using e-mail, word processing, and database systems.
• Ability to work with various individuals in teams, both as a leader and as a participant, who are geographically dispersed.
• Ability to work well and cooperate with various departmental and other agencies' staff. This includes demonstrating excellent interpersonal skills.
• Ability to present oneself professionally to include personal appearance and a pleasant demeanor to others.
• Intermediate computer skills, including use of Microsoft Office software.

Role Description :

• Schedule oversight activities for the Agencies' designated region(s).
• Oversee the implementation of the oversight process as conducted by the various regional office staff to ensure the steps are completed in a consistent manner.
• Participate in a statewide response system to waiver and oversight questions to assure statewide consistency.
• Draw monthly reports as provided by the Agency Division of Program Analysis and organize reports by administrative entity, and send reports to each administrative entity.
• Provide training and technical assistance as needed to AE and Regional Oversight staff.
• Review reports, action plans, policies, and procedures as related to the oversight process.
• Track the flow of documentation as related to the oversight process.
• Prepare reports and share information with the Regional Program Manager, Regional Office supervisors, and Oversight staff.
• Attend and report to the AEs at various regional meetings or as requested.
• Complete duties as assigned and participate in work groups as pertinent to the AE oversight process.
• Retrieve reports for the Enterprise Content Management (ECM) system.
• Participate in statewide AE Oversight Monitoring Leads coordination team.
• Develop, analyze, and trend data (tracking system) resulting from the AE oversight monitoring process.
• Perform other duties as assigned.

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