Social Worker Supervisor III- Assessments

Alamance County Government; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Alamance County Department of Social Services is seeking a Child Welfare Supervisor to lead a dedicated team in promoting child safety and family well-being. The role involves supervising social workers, guiding case management, and ensuring compliance with child welfare laws. With a focus on leadership, you'll cultivate a collaborative team environment while addressing complex family situations. Ideal candidates possess a Master's or Bachelor's in Social Work or Human Services with relevant experience.

Qualifications

• Experience with child welfare laws and policies.
• Background in social work or human services.
• Hands-on experience in child welfare.

Responsibilities

• Supervise a team of social workers and coordinate cases.
• Engage in court hearings and decision-making.
• Provide ongoing training and support to staff.

Skills

Leadership

Communication

Problem Solving

Judgment

Multitasking

Relationship Building

Safety-Minded

Accountability

Education

Master’s degree in Social Work

Bachelor’s in Social Work

Bachelor’s in Human Services

Master’s in a Human Services field

Job description

Are you a passionate leader ready to champion child safety and family well-being? Alamance County Department of Social Services is looking for a dynamic Child Welfare Supervisor to guide one of our dedicated Assessment teams!

In this vital role, you'll be the driving force behind our frontline child welfare efforts—leading, coaching, and supporting your team to ensure every child has the chance to thrive.

What You’ll Do

• Supervise and inspire a team of social workers

• Plan, assign, and coordinate cases and workflow

• Review cases and provide expert guidance and consultation

• Deliver ongoing staff training and development

• Solve problems, support decision-making, and uphold excellence in service delivery

• Engage in Court Hearings and preparation

What You Bring to the Table

• A strong understanding of child welfare laws, policies, and best practices

• A heart for service and a head for leadership

• The ability to juggle multiple responsibilities while keeping your team motivated and mission-focused

If you’re ready to lead with impact and help shape a safer future for children in our community, **we want to hear from you!**

What It Takes to Lead – Your Role as a Child Welfare Supervisor: To thrive in this impactful position, you’ll bring deep expertise in social work principles and practices—and the ability to apply them in complex, real-world situations involving families, communities, and crisis intervention.

Your Day-to-Day Will Include

• Leading with Purpose: Supervise and support a team of social workers—providing clear direction, meaningful feedback, and professional growth opportunities.
• Managing the Mission: Plan, organize, and direct day-to-day operations. Set work standards, review performance, and step in when tough decisions or challenges arise.
• Coach, Guide & Support: From training new team members to managing performance concerns, you’ll be the go-to leader for development, accountability, and encouragement.
• Handle the Hard Stuff: Tackle highly sensitive cases involving complex family dynamics, medical and emotional challenges, and severe mental health conditions—with compassion and skill.
• Be the Calm in the Crisis: Emergencies are part of the job. You’ll need to stay cool under pressure and act quickly when child safety is at risk.
• Always On When Needed: Serve on a rotating on-call and backup schedule—responding to urgent child welfare situations after hours when families need us most.

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
•Influence - Ability to gain support and buy-in byway of persuading, convincing or influencingto others to overcome barriersallowing them to support a particular vision.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking – Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
•Supervising – Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

What You Bring to the Table – Skills, Experience & Heart:You're not just qualified—you’re committed. To excel in this role, you'll need a solid foundation in social work or human services, backed by hands-on experience working in the trenches of child welfare.

Master’s degree in Social Work + 2 years of directly related experience ORBachelor’s in Social Work + 3 years of directly related experience ORMaster’s in a Human Services field + 3 years of directly related experienceORBachelor’s in a Human Services field + 4 years of directly related experienceORBachelor’s in any field + 5 years of directly related experienceORA combination of education and experience that meets the standards above

Bonus Info: Be prepared to provide a certified college transcript and a letter of reference if requested.

PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Stand F
Walk F
Sit F
Manually Manipulate O
Reach Outward O
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O

Lift/Carry
10 lbs or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. O

Push/Pull

12 lbs or less O
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O

Other Physical Requirements
•Vision (Near, Distance, Peripheral)

WORK ENVIRONMENTStandard office environment