Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager

U.S. Department of Veterans Affairs; Augusta (ME); On-site; USD 90,000 - 110,000; Full time

Job summary

VA Maine Healthcare Systems in Augusta, ME, is seeking a Social Worker (Program Coordinator) to lead the Caregiver Support Program (CSP) within Geriatric and Extended Care. The role emphasizes developing education programs, coordinating across multiple clinical services, and supervising interprofessional teams to enhance caregiver support for Veterans.

The position requires an MSW from a CSWE-accredited program, state licensure, and strong program coordination skills.

Qualifications

• Master's degree in social work from CSWE-accredited school.
• Licensed or certified to independently practice social work at master’s level.
• Proficient in spoken and written English per VA requirements.

Responsibilities

• Establishes and maintains CSP education program for Veterans, caregivers, staff.
• Develops CSP program direction, orientation, coaching, in-service training, and staff development.
• Outreach to Veterans and caregiver communities to benefit from CSP services.
• Direct supervision of interprofessional staff within CSP.
• Coordinates CSP program implementation across VA facilities and collaborating services.

Skills

Program coordination

Policy development

Organizational skills

Team collaboration

Budget management

Education

MSW from CSWE-accredited program

Tools

CPRS/ALPHA/VISTA

Job description

Summary

This Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager position is in Geriatric and Extended Care services at the VA Maine Healthcare Systems - located at the Augusta - ME location.

This Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager position is in Geriatric and Extended Care services at the VA Maine Healthcare Systems - located at the Augusta - ME location.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.
• 7403(f)
• Grandfathering Provision: The following is the standard grandfathering policy for all title 38 hybrid qualification standards
• Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation
• All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title - series and grade held - including positive education and licensure or certification that are part of the basic requirements of the occupation
• For employees who do not meet all of the basic requirements in this standard - but who met the qualifications applicable to the position at the time they were appointed to it - the following provisions apply: Such employees in an occupation that requires a licensure or certification - may be reassigned - promoted up to and including the full performance (journey) level - or changed to lower grade within the occupation - but may not be promoted beyond the journey level or placed in supervisory or managerial positions
• Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed - on a temporary or permanent basis - until they fully meet the basic requirements of the standard
• Employees initially grandfathered into this occupation - who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation
• If an employee who was retained in an occupation listed in 38 U.S.C.
• 7401(3) under this provision leaves that occupation - the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation
• NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS0185 social work series - they lose the grandfathering protection
• If they choose to return at a later date to the GS-0185 series - they must be licensed or certified to qualify for employment as a social worker Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
• Social Worker (Program Coordinator) - GS-13 - GS-13: Experience/Education: One year of experience equivalent to the GS-12 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities: In addition to the experience above - the candidate must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s) - across the facility
• Skill in local policy and practice development - procedures - and/or practice guidelines for the program as prescribed by the program handbook or national directive
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
• Ability to provide the full range of supervisory duties including assignment of work to be performed
• performance evaluations
• and selection of staff - training - and recommendation of awards - advancements - and when appropriate - disciplinary action
• Ability to oversee the fiscal matters of the functions supervised (including fund controls - contracts - and equipment expenditures) - forecast resource and equipment needs - and administer the allocated budget
• Knowledge of organizational structure and impact on program operations
• Preferred Experience: 1
• Specialized Knowledge of Caregiver Support Experience delivering services to caregivers of Veterans - including understanding caregiver assessment - support needs - respite - and community resources
• 2
• Program Development and Implementation Experience in developing - implementing - and evaluating programs within a healthcare or social service setting - particularly related to caregiver or family support services
• 3
• Interdisciplinary Team Collaboration Proven ability to work effectively with interdisciplinary healthcare teams - including coordination of services with medical providers - psychologists - nurses - and other professionals
• 4
• Expertise with VA Systems and Policies Experience working within the VA system - including familiarity with VA policy - electronic health record documentation (CPRS/ALPHA/VISTA) - and compliance with VA regulations and standards
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-13
• The actual grade at which an applicant may be selected for this vacancy is GS-13
• Physical Requirements: See VA Handbook 5019.

Duties

• Total Rewards of a Allied Health Professional The incumbent serves as a Social Work Program Coordinator - locally titled Caregiver Support Program (CSP) Manager - which provides a state-of-the-art continuum of services - education and resources to caregivers of Veterans with complex needs
• The Caregiver Support Program includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) at the VA Health Care System
• Duties may include - but are not limited to: Establishes and maintains an ongoing education program for Veterans - caregivers - community agencies - students - and staff
• Develops and facilitates CSP-program focused direction - orientation - coaching - in-service training - staff development - and continuing education programs
• Develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services
• Event planning for National Family Caregiver Month
• Maintains a current network of referral resources to include peer support mentoring groups - caregiver skill building and self-care educational opportunities - mental health support - legal and financial services
• Directly supervises interprofessional staff assigned to the Caregiver Support Program
• May also supervise social work health professional trainee graduate students
• Coordinates program implementation with multiple clinical services across all campus locations within the VA facility
• May provide clinical interventions to the Veteran and caregiver populations served by the programs
• Serves as the subject matter expert (SME) to VA Facility leadership and staff for all CSP related issues and serves as a consultant to other VA professionals and administrators on program specific activities
• Serves as a liaison to Veterans Integrated Service Network Program (VISN) CSP Program and the VA Central Office (VACO) Program
• Identifies unmet needs of the caregiver population - their families/significant others and caregivers
• Performs the administrative and personnel management functions relative to staff supervised including personnel actions - clinical supervision - consultation - negotiation with other departments - and quality improvement
• Works collaboratively with internal staff - VISN and VACO leadership - and external stakeholders to expedite service delivery
• Provides consultation and briefings to other staff and internal/external stakeholders on the special needs of caregivers
• Responsible for monitoring performance measures at the local - VISN - and Central Office levels
• Recognizes gaps in workforce competencies and ensures supervised staff who require knowledge and skill development receive the training necessary to execute their duties
• Plans - organizes and coordinates administrative - operational - clinical and personnel activities for the CSP program
• Responsible for managing and reporting on program specific fund control points - labor mapping - workload - and clinic utilization within the assigned program area
• Performs other related duties as assigned
• Work Schedule: Monday - Friday - 7:00a.m
  to 3:30p.m
• Compressed/Flexible: Not Authorized Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: May be authorized
• Virtual: This is not a virtual position
• Functional Statement #: Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required