Social Worker, PR

Healthmap Solutions; San Juan (PR); On-site; USD 42,000 - 66,000; Full time

Job summary

Healthmap Solutions is seeking a Social Worker in Puerto Rico to support behavioral health outreach and care navigation for members. You will identify social determinants of health, assist with barriers to care, and connect members to community resources through collaboration with Care Navigators who are RNs.

This role emphasizes coordinated care and documentation in HealthMap’s systems. Qualified candidates hold a Master’s in Social Work and an active LCSW is preferred, with at least 3 years in

Qualifications

• MSW required
• Active LCSW license preferred
• 3 years of healthcare or human services experience
• Experience in a managed care setting preferred
• Experience with renal health knowledge or community resources preferred

Responsibilities

• Engage members and identify social determinants of health; coordinate with Care Navigator
• Conduct psychosocial assessments and document findings
• Provide outreach to members via telephonic contact
• Offer counseling and assist with housing, finances, utilities, transportation, and mental health barriers
• Link members to community resources and wrap-around services
• Complete Behavioral Health Assessments
• Document in Care Management Systems
• Support adherence to Care Navigator Plan of Care
• Perform in-home evaluations when needed
• Collaborate with outside agencies to ensure continuity of care
• Participate in team meetings and trainings
• Provide social service updates at staff meetings
• Undertake additional duties as assigned

Skills

MSW

LCSW preferred

Interpersonal skills

Communication skills

Microsoft Office

Education

Master's degree in social work

Tools

Microsoft Office

Job description

Description

Position at Healthmap Solutions Puerto Rico

Company Background

Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.

Position Summary

The Social Worker is a behavioral health professional providing outreach to members. They assist in identifying social determinants of health, barriers to care, providing a linkage to appropriate community resources, and facilitating referral to other services through collaboration. This role works with our Care Navigators who are RN’s to improve our member’s health care outcomes.

Responsibilities

• Accountable for individual metrics as defined by the Care Services Director
• Collect information to identify psychosocial needs, social determinants of health, and/ or barriers to care using established assessments and relay this information to the Care Navigator for care planning
• Assist in telephonic outreach for purposes of engagement of members by client
• Provide social work intervention and supportive counseling to members and families which could include assistance with housing, finances, utilities, transportation, and mental health barriers
• Facilitate linkage to appropriate community health/human services and assist with locating wrap-around services available in the community
• Complete appropriate Behavioral Health Assessments
• Document in HealthMap’s Care Management Systems as appropriate
• Encourage adherence to provider treatment plan and Care Navigator Plan of Care
• Provide in-home evaluations for members who have engaged but are unable to reach as needed\
• Collaborate with outside agencies to ensure continuity of care
• Participate in team meetings, 1:1 meetings with Supervisor, and attend in-service training
• Provide Social Service updates at regular staff meetings
• Perform other related duties as requested

Requirements

• A MSW (Master’s degree in social work) is required
• An active, unrestricted, state board-issued LCSW (Licensed Clinical Social Worker) license is preferred
• 3 years of experience in healthcare or human services agency setting
• Experience in a managed care setting
• Experience working in the community with knowledge of renal health and/or community resources preferred

Skills

• Strong interpersonal skills are required to motivate patients and others
• Excellent written and verbal communication
• Cultural awareness and knowledge
• Ability to independently identify problems, clarify facts, and organize information to identify trends, information gaps, or need for additional information
• Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint

No Travel

Americans with Disability Specifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.