Social Worker III (Aps/Guardianship)

Warren County (NC); North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Warren County (NC) seeks an experienced supervisor to lead a staff of social workers providing direct and/or indirect services to clients. The role oversees Social Worker III and Human Services Coordinator III levels, assigns cases, coordinates workflow, and provides substantial technical direction and staff training.

You will monitor performance, ensure quality services, participate in staff reviews, and contribute to program planning and budget discussions.

Qualifications

• Master’s degree in social work or related field with relevant supervised experience.
• Bachelor’s degree in social work or related field with substantial related experience.
• Master’s or Bachelor’s in human services with related experience acceptable.
• Equivalent combination of education and experience may be considered.
• Experience supervising social workers and coordinating program activities.
• Strong knowledge of regulations governing social work programs.

Responsibilities

• Supervise a staff of social workers, including assignment of cases and workload balance.
• Provide on-going training, case reviews, and technical direction to staff.
• Monitor service quality and ensure compliance with policies and standards.
• Collaborate with management on administrative, personnel, and budgeting issues.
• Participate in staff performance evaluations and disciplinary processes.

Skills

Casework supervision

Social work principles

Behavioral problems knowledge

Laws and policies

Staff supervision

Effective communication

Education

MSW degree

BSW degree

MS in human services

BS in human services

BA in related field

Equivalent education/experience

Job description

Work in this class involves the supervision of a staff of social Workers that provide direct and/or indirect services to clients. Work supervised is predominantly at the level of Social Worker III and/or Human Services Coordinator III. Employees assign cases to subordinates, coordinate work flow operations, and supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction. Employees are responsible for staff training, resolving problems and ensuring that quality services are provided. Employees may provide input to higher level management on administrative, personnel, and budget issues. Employees' responsibilities may range from a single sub-unit in an agency or institution to multiple service programs in a small agency and may carry a small caseload. Employees report to a higher level supervisor or administrator.

I. SUPERVISORY/MANAGERIAL FUNCTIONS:

Planning -

Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit.

Organizing and Directing -

Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues which impact on programmatic goals, objectives and policies.

Budgeting -

Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget necessary for staff administrative expenditures.

Training -

Employees provide on-the-job training for staff and make arrangements for staff to receive formal training when offered.

Setting Work Standards -

Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary.

Reviewing Work -

Employees monitor the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.

Counseling and Disciplining -

Employees discuss problems with staff and issue initial oral warnings for disciplinary action.

Performing Other Personnel Functions -

Employees interview applicants for positions supervised and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluation and approve leave requests.

II. SCOPE AND NATURE OF WORK SUPERVISED:

Dynamics of Work Supervised -

Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives.

Variety of Work Supervised

Employees supervise staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems.

Number of Employees Responsible For -

Employees are responsible for supervising approximately five to twelve professional employees.

III. EXTENT OF SUPERVISION RECEIVED:

Employees are responsible for the quality of service provided by staff. Employees receive reviews through periodic conferences, meetings, informal interaction, reports, and performance appraisals. Review for quality is also received through periodic random case reviews.

IV. SPECIAL ADDITIONAL CONSIDERATIONS:

Not Applicable.

V. RECRUITMENT STANDARDS

Knowledges, Skills, and Abilities -

• Knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.
• Considerable knowledge of the laws, regulations and policies which govern social work programs.
• Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.

Minimum Training and Experience Requirements -

• Master’s degree in social work from an appropriately accredited institution and two years of directly related experience
• a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience
• a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience
• a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience
• a bachelor’s degree from an appropriately accredited institution and five years of directly related experience
• an equivalent combination of education and experience