Family Services Supervisor

New LHRC External Career Site; Lebanon (VA); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

New LHRC External Career Site in the United States (Virginia) is seeking a Family Services Manager to supervise staff delivering foster care, family support, and case management services.

You will lead program performance, train and develop staff, ensure regulatory compliance, and partner with community resources to expand services for individuals and families.

Competenze

• Bachelor's degree in Human Services or related field with supervisory potential.
• Experience in supervising or leading staff in human services.
• Desirable: BSW/MSW and Virginia Social Worker license.

Mansioni

• Supervise social services staff and direct case management activities.
• Set and enforce objectives for quality and quantity of work.
• Evaluate programs and budgets and monitor service outcomes.
• Apply HR practices in staff supervision and development.
• Maintain good relationships with partners and community resources.
• Interpret laws and regulations to ensure compliance.

Conoscenze

Computer skills

Formazione

Bachelor's degree in Human Services

BSW or MSW desirable

Descrizione del lavoro

Title Description-

This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance.

General Work Tasks (Illustrative Only) –

• Supervises social workers, assistants and others;
• Sets and enforces objectives for quality and quantity of work performed by unit;
• Evaluates social service programs and program budgets;
• Applies appropriate human resource practices in the supervision of staff;
• Establishes and maintains good working relationships with others;
• Recommends policy changes based on evaluation of program effectiveness;
• Deals with difficult or dangerous cases;
• Interprets the program to other agencies and to the public; and
• Participates in community planning and development of new resources, jobs and community work sites.

Knowledge, Skills, and Abilities: Knowledge-

Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Skills-

Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Abilities-

Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Education and Experience-

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.