Social Worker CSW

Rapides Regional Medical Center; Alexandria (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with match

Education assistance

Adoption assistance

Life insurance

Job summary

Rapides Regional Medical Center in Alexandria, LA seeks a Social Worker CSW for a full-time day shift (Mon–Fri 8:00am–4:30pm) with some weekends. You will assess psychosocial needs, coordinate discharge planning, and connect patients with community resources, while collaborating with the interdisciplinary care team.

LMSW eligibility and Louisiana CSW credentials are required, with preferred case management certification.

Qualifications

• Master's Degree in Social Work required.
• Certified Social Worker (CSW) – State of Louisiana required.
• Certification in Case Management preferred.
• Acute care social work experience preferred.
• Must obtain LMSW within 3 years of CSW certification per Louisiana Board of Social Workers.
• Knowledgeable about internal, community and post-acute care resources.
• Basic social worker skills including empathy, cultural sensitivity, advocacy, communication and crisis intervention.

Responsibilities

• Perform comprehensive psychosocial assessments and develop care plans with interdisciplinary team.
• Assess discharge needs and arrange services including referrals and transportation.
• Evaluate abuse/neglect referrals and make reports as required.
• Participate in care planning, education on accessing services, and community resources.
• Provide education to under-resourced patients/families and develop realistic plans with goals.
• Collaborate with RN Case Managers to develop and monitor discharge plans.
• Document recommendations and care coordination activities for the care team.
• Ensure psychosocial and discharge needs are addressed and communicate with physicians, patients, families and staff.
• Liaise with external resources to enhance community outreach and resource databases.
• Escalate issues following policy and quality initiatives.

Skills

Empathy

Cultural sensitivity

Advocacy

Communication

Crisis intervention

Education

Master's Degree in Social Work

Certified Social Worker (CSW) – Louisiana

Case Management Certification (preferred)

Job description

Job Summary And Qualifications

This is a Full Time position, Monday - Friday, 8:00am - 4:30pm with some weekends as needed*

The Social Worker CSW can intervene with patients who have complex needs, require assistance with eligibility determination for social programs and funding sources and qualify for community assistance from a variety of special funds and agencies. In addition, will evaluate the needs of patients and family support systems and will coordinate appropriate discharge plans for identified patient populations. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses and other members of the care team). The CSW acts as a liaison between the facility and resources external to the organization. The CSW will provide crisis intervention and support. The CSW will assist the Case Manager in facilitating patient movement across the continuum of care and will identify and track barriers to patient throughput. CSW must work under the direct supervision of an LMSW.

What you will do in this role:

• Performs a comprehensive assessment of psychosocial needs of assigned patients; Involves patient, family/responsible/significant others, develops, implements, monitors and revises plan of care in collaboration with the interdisciplinary team
• Assesses patients discharge needs and facilitates the provision of services necessary to meet identified needs; performs home health referrals, intermediate care and skilled nursing facility referrals, assist patients with medication acquisition, facilitates follow up appointments, arranges public transportation, et
• Evaluates suspected abuse and neglect referrals; makes official reports to state and regulatory or legal agencies as required by statute or facility policy
• Participates in the interdisciplinary care planning for recurring patients to include education related to accessing healthcare services at the appropriate level of care; preventative education, and community-based resources, provides assistance with access to medication assistance programs
• Provides education to the under-resourced patient/family of potential and available resources; identifies needs, coordinates the development of realistic plans which include patient/family centered goals, facilitates implementing plan, and performs follow-up evaluation
• In collaboration with the interdisciplinary team, partnering with RN Case Managers, CSW develops, implements, evaluates, revises as needed, a discharge plan that includes identified psychosocial and discharge needs
• Documents professional recommendations, care coordination interventions, and case management activities to effectively communicate to all members of the health care team
• Participates with the interdisciplinary team to ensure psychosocial and discharge needs are addressed; plan, interventions and patient/family/MD concurrence will be documented
• Acts as a liaison through effective and professional communications between and with physicians, patient / family, hospital staff, and outside agencies Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives as it relates to the provision of Case Management Services
• Makes appropriate referrals, after collaboration with the RN Case Manager, to third party payer disease and case management programs for recurring patients and patients with chronic disease states
• Facilitates patient throughput with an ongoing focus on quality outcomes and an efficient transition between levels of care
• Provides psychosocial support to patients and families through crises intervention
• Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered
• Acts as an advocate for identified needs and makes appropriate referrals; abuse and neglect, substance abuse/overdose, homelessness, post-partum patients <17 years of age, fetal demise, mother-baby bonding, adoptions, guardianship, etc.
• Acts as a liaison between the facility and community resources to enhance community outreach coordination; establishes and maintains resource database, educates peers and patients on resources, performs community outreach as directed
• Adheres to established policy and procedure and standard of care; escalates issues through the Chain of Command

What qualifications you will need:

• Masters Degree in Social Work required
• Certified Social Worker (CSW) State of Louisiana required
• Certification in Case Management preferred
• Acute care social work experience preferred
• Must obtain LMSW within 3-year issuance of the original CSW certification per Louisiana Board of Social Workers
• Knowledgeable about internal, community and post-acute care resources
• Basic social worker skills including but not limited to empathy, sensitivity to cultural and ethnic diversity, advocacy, communication and crisis intervention

Benefits

Rapides Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Rapides Regional Medical Center is a 350+ bed hospital and ER in Alexandria, Louisiana. We offer services ranging from Cancer Care to Wound Care. Our medical staff includes doctors in more than 30 medical specialties. At Rapides Regional we believe that well-defined values are the key to nurturing staff and patient satisfaction. By joining our team you contribute to the positive culture of the hospital. This culture impacts the well-being of patients and their families. It also impacts your colleagues, and your own personal job satisfaction. Learn what our commitment to patient satisfaction, service excellence and professional expertise can do for your career.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“There is so much good to do in the world and so many different ways to do it.” - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.