The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!GENERAL DESCRIPTIONProvides mental health assessments, crisis therapy, and support to clients who voluntarily present for Crisis Services. The position works in collaboration with both internal and external program providers to develop appropriate and effective discharge planning and referrals.CHARACTERISTIC DUTIESCompletes mental health assessments for clients experiencing a mental health crisisDocuments assessments and outcomes within the medical record in a timely mannerWith client permission, may establish contact with appropriate client support systems, providers, and case managers to facilitate coordination of services and ongoing careCollaborates with provider, nursing staff and care coordinators in the development of treatment goals, discharge dispositions with follow up resources and referralsMonitor clients, provide ongoing assessment and supportive therapy utilizing evidence-based practice and motivational interviewingEnsures that safety concerns or issues are addressed per program policy and proceduresMay facilitate group, individual or family meetings, when appropriateProvides clinical consultation to program staff and other agency/personnel as appropriateDevelops and maintains knowledge of community resources and how to access this informationWorks within the scope of their discipline, performance standards and code of ethicsPerforms other duties as assignedPERFORMANCE STANDARDSIs accountable and responsible for maintaining professional licensureDemonstrates flexibility by adapting to changes in workload, schedule, department function and proceduresActively participates in the creation and maintenance of a positive work environmentAbility to work cooperatively within a multi-disciplinary team in a high stress environmentCommunicates effectively utilizing the appropriate lines of authorityMeets/exceeds competency criteria specific to assigned tasks and dutiesFor Psychiatric Urgent Care and Crisis Observation Center: Documents on all assessments and provides appropriate clinical diagnosisFor Mobile Crisis and Crisis Team: Documents on all assessmentsDemonstrates teamwork by assisting other BMC crisis service programs as neededMINIMUM QUALIFICATIONS Licensure as Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC), or Licensed Master’s Social Worker (LMSW)State of Iowa Social Worker licensureKnowledge of crisis therapy and intervention techniquesExcellent written and verbal communication skillsAbility to de-escalate clients utilizing appropriate clinical skills and BMC approved trainingElectronic health record charting and documentation competencyFor Mobile Crisis: Valid Iowa Driver’s License and ability to transport clientsFor Mobile Crisis: Ability to pass Des Moines Police Department background check and fingerprinting. May not be convicted of a felony crimeFor Psychiatric Urgent Care and Crisis Observation Center: Clinical experience in the evaluation, assessment, and multi-axial diagnoses of clients in the designated settingWork Shift7a-5:30p (United States of America)Benefits (FT/PT)Retirement - IPERSEducation AssistanceEmployee Health & WellnessPTOFree ParkingHealth InsuranceSupplemental Insurance529 College Savings PlanAnd more!Broadlawns Medical Center is an Equal Opportunity Employer