Social Worker | Care Navigator, Flexible Hours

Blue Cross MN; Eagan (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Social Worker to support members and families, addressing gaps in care and coordinating resources. You will assess needs and connect clients with community supports, Medicare/Medicaid navigation, and care management options.

You will handle referrals, evaluate social determinants of health, provide caregiver support, screen for mental health and other needs, and collaborate with care teams to improve member outcomes.

Qualifications

• Bachelor's degree; in lieu of a degree, an additional two years of relevant experience may be accepted.
• Licensed Social Worker (LSW) with no restrictions and 3 years relevant experience.
• 3+ years of related case management (clinical) professional experience.
• Bilingual Spanish preferred

Responsibilities

• Responds to member referrals and questions; provides education and support coordination to appropriate resources.
• Evaluates members' needs to address social determinants of health (SDoH) and assists with barriers like transportation, housing, and food insecurity.
• Provides caregiver support/resources and referrals; assists with navigating services including Medicare/Medicaid.
• Screens members for social/emotional factors and facilitates referrals to Care Management Programs as appropriate.

Skills

Communication

Case management

Care coordination

Spanish language

Education

Bachelor's degree

Licensed Social Worker (LSW)

LICSW

Job description

Blue Cross and Blue Shield of Minnesota is seeking a Social Worker to support members and families, addressing gaps in care and coordinating resources. You will assess needs and connect clients with community supports, Medicare/Medicaid navigation, and care management options.

You will handle referrals, evaluate social determinants of health, provide caregiver support, screen for mental health and other needs, and collaborate with care teams to improve member outcomes.