Social Worker 1

University of California; Georgia; On-site; USD 28,685 - 40,855; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Tuition Assistance Program

Earned vacation time

Sick leave

Paid holidays

Job summary

The University of California is seeking a Clinical Case Manager for its AU Ryan White Program in Georgia. The ideal candidate will provide clinical case management services and disease education, develop individualized service plans, and collaborate with patients and healthcare teams. Key responsibilities include screening eligibility for services, implementing patient-centered care plans, and advocating for community resources. The role offers a salary starting at $25.24 per hour, along with comprehensive benefits for eligible employees.

Qualifications

• Ability to adapt to changing priorities and manage diverse populations.
• Knowledge of medical case management concepts and Medicare benefits.
• Proficiency in maintaining confidentiality and engaging with patients.

Responsibilities

• Screen and maintain eligibility for services and verify patient eligibility.
• Develop and implement patient-centered care plans.
• Document activities accurately in the Electronic Medical Record.

Skills

Interpersonal skills

Communication skills

Organizational skills

Analytical skills

Education

Bachelor's degree in Social Work, Nursing, Public Health or related field

Tools

Microsoft Office

Job description

Job Summary

The Clinical Case Manager (CCM) will provide clinical case management/coordination services and focused disease education to patients of the AU Ryan White Program. The incumbent will promote coordinated, high quality, and cost-effective outcomes for assigned caseloads. The CCM develops individualized service plans (ISP) to facilitate self-monitoring and self-management skills of health conditions and improve function and quality of life. The ISP includes Medical History/Physical Health Status, Medical Treatment Adherence and Appointments Adherence, Health Insurance, Family/Domestic Situation, Housing Status, Source of Income, Nutrition/Food, Mental Health, Substance Abuse, Personal and Community Support Systems, Disclosure, Risk Reduction, Legal Issues, Transportation, Cultural Beliefs and Practices/Languages, and any additional service needs. The ISP is revised at least every six months. The CCM will advocate for appropriate community resources to meet client needs, interface with all levels of personnel, medical staff, patients, community resources, providers and families, and provide patient referrals both in-house and external.

Responsibilities

Initial screening and maintaining eligibility for RWHAP services residency, income, and insurance statuses; verify grantee eligibility and that the RWHAP is the payer of last resort; annually recertify patients for ADAP and HICP; screen and enrol insured patients for the AU Ryan White 340B Program and drug co-pay assistance programs; engage patients by telephone or direct contact to conduct thorough screening, physical and psychosocial assessments; collaborate with patients, family, physicians and health care team to identify and address barriers; implement comprehensive patient-centered care plans; act as patient advocate and coordination link; navigate healthcare system and insurance benefits; evaluate and refine treatment plans; document all activities accurately in Electronic Medical Record; communicate with health care team and provider per department requirements; education patients/families and team members about resources, benefits, insurance, and managed care; participate in multidisciplinary conferences; actively participate in program improvement; complete other duties as required.

Required Qualifications

Bachelor's degree from an accredited college or university in Social Work, Nursing, Public Health, or a related field is required.

Knowledge, Skills, & Abilities

ABILITIES Ability to adapt effectively to changing priorities; care and manage diverse populations without applying one's own personal values; work with minimal supervision within scope of practice. Ability to maintain confidentiality; articulate the process of attaining goals and outcomes of medical case management; engage and collaborate with patients and significant others; apply HIPAA during the medical case management process.
KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Knowledge of medical case management concepts along the care continuum, Medicare benefits, and HIPAA. Understand and comply with regulations and recommendations of outside regulatory bodies regarding case management roles.
SKILLS Excellent interpersonal, verbal, and written communication skills. Detail-oriented with strong organizational, prioritization, critical‑thinking, analytical, and multi-tasking skills.

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: B10

Salary Minimum: $25.24/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 4/27/26 - Until Filled

Augusta University offers a variety of benefits to full‑time benefits-eligible employees and some half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), and earned vacation time, sick leave, and 13 paid holidays.

Also, full‑time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) and original transcript(s). Those trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.