Social Worker

UNC Health; Rocky Mount (NC); On-site; USD 41,328 - 55,104; Part time

Job summary

UNC Health in Rocky Mount, NC seeks a part-time Social Worker to provide psychosocial assessments, care planning, and crisis intervention for patients. You will collaborate with healthcare teams to ensure safe discharge and connect patients to community resources. A Bachelor’s in Social Work is required, with preferred experience in clinical settings. The role involves effective communication, documentation, and patient advocacy, aiming to improve the community’s health and well-being.

Qualifications

• Minimum of two years paid experience in social work.
• Experience in clinical/medical setting and crisis intervention preferred.
• Valid NC Driver’s License.

Responsibilities

• Prioritize workload between crisis and routine intervention patients.
• Collaborate for discharge planning and community resource identification.
• Provide counseling and support in crisis situations.
• Develop and maintain care plans for frequent ED users.
• Communicate effectively with team members and document patient progress.

Skills

Crisis intervention

Patient advocacy

Psychosocial assessment

Education

Bachelor’s Degree in Social Work

Master’s Degree in Social Work (preferred)

Tools

BLS Certification

CPI Certification

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state‑of‑the‑art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

Summary

Provides psychosocial assessment, care planning, intervention and evaluation to individuals and families undergoing treatment for patients and provides appropriate documentation of plan of care as well as progress notes documenting the patient’s response to interventions. Utilizes individual or family treatment modalities and makes use of appropriate referrals for community agencies and support services.

Responsibilities

• Prioritization of Patients: Collaborate and communicate with ED Care Team members to identify patients in need of psychosocial assessment/interventions and/or immediate discharge needs. Prioritize workload between crisis patients, routine intervention patients, and patients with non‑critical discharge needs. Document interventions, progress notes, and adhere to escalation processes.
• Discharge and Transitions Planning: Address discharge needs and discuss options with the ED staff, patient, family, and other care team members to ensure safe discharge. Collaborate with the care team to determine post‑service needs and locate community resources. Coordinate psychiatric or addiction services, provide resources for patients at risk of abuse, neglect, or domestic violence, and identify resources for homeless patients. Collaborate with Primary Care Physicians and the patient/family on the discharge plan and ensure understanding of provided resources.
• Crisis Intervention: Act as a patient advocate. Address psychosocial needs of patient and family, identify and address crisis situations such as trauma, violence, abuse, neglect, death, or sexual assault, as well as life changes and dependency circumstances. Provide counseling, support, and contact appropriate agencies according to established procedures. Collaborate with involved care team members to develop a plan for patients requiring crisis intervention.
• Address Frequent ED Utilization: Develop and maintain care plans for patients who frequently seek ED care. Track high‑frequency users, assess reasons for ED use, and communicate with patients/families about appropriate use. Provide information, education, and coordinate with community outreach agencies to prevent inappropriate future ED use and secure a PCP.
• Communication: Communicate with team members, physicians, and other care providers, both verbally and through documentation. Deliver concise reports on patient progress and respond to treatment. Notify supervisors and relevant parties of significant issues, conflicts, or incidents. Ensure confidentiality of patient and family information.
• Client Liaison: Serve as a patient/family liaison, advocate, and resource. Explain treatment purpose and nature prior to initiation to minimize anxiety and enhance cooperation. Document patient/family grievances and respond appropriately.
• Clinical Skills: Demonstrate knowledge suitable for age groups served, assessing, providing, and interpreting age‑specific data for pediatric, adolescent, adult, and geriatric patients. Communicate effectively with patients across developmental stages.
• Quality Improvement: Participate in quality assurance and improvement activities. Collect and analyze data, contribute to CQI initiatives, and identify positive patient outcomes related to CQI programs.
• Additional Duties: Perform other duties as assigned, including assistance with behavioral health housing placements, observation for behavioral health patients, and departmental Community Liaison Projects.

Education Requirements

• Bachelor’s Degree in Social Work
• Master’s Degree in Social Work (preferred)

Licensure/Certification Requirements

• Valid NC Driver’s License
• BLS Required
• CPI Required

Professional Experience Requirements

• Minimum of two years paid experience in social work
• Experience in clinical/medical setting and crisis intervention, work with groups, families, and individuals (preferred)

Job Details

• Legal Employer: Nash Hospitals
• Entity: Nash UNC Health Care
• Organization Unit: CPH Social Work
• Work Type: Part Time
• Standard Hours Per Week: 16.00
• Work Assignment Type: Onsite
• Work Schedule: Day Job
• Location: NASH HC
• Exempt From Overtime: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.