Social Work Supervisor- Residential Services

Jewish Association For Services For The Aged; New York (NY); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision coverage

403(b) plan

Job summary

Jewish Association For Services For The Aged (JASA) seeks a Social Work Supervisor to oversee ESSHI/SARA residential services, ensuring high‑quality case management and compliance with NYC HRA and NYS DOH contracts. You will collaborate with the Associate Director, supervise Resident Service Coordinators, and guide staff through clinical assessments and home visits.

You will lead training, ensure data integrity, andCoordinate care plans while maintaining ethical standards and engaging with

Qualifications

• Master’s degree in Social Work (MSW) or equivalent required.
• Minimum of three years of post‑MSW social work experience with supervisory exposure.
• Familiarity with supportive housing models and NYC/NY state contracts preferred.
• Travel to client residences and program sites via public transit required.
• Proficiency in Office apps, Google tools, and electronic case management.

Responsibilities

• Provide reflective clinical supervision and supervise Resident Service Coordinators.
• Oversee development and execution of service plans compliant with NYC HRA and NYS DOH contracts.
• Monitor high‑risk cases, coordinate crisis response, and ensure safety and quality.
• Audit files and service plans; support care plan modifications as needed.
• Conduct in‑person home visits and support staff during assessments.
• Lead staff development workshops and represent JASA at forums and conferences.
• Ensure timely, audit‑ready documentation and reporting.

Skills

Supervisory experience

Team leadership

Communication skills

Cultural competence

Field mobility

Education

Master's degree in Social Work (MSW)

Tools

Microsoft Office

Google Workspace

Electronic case management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary: $67,000.00 Annually

Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Work Locations: 34-01 Beach Channel Dr, Far Rockaway, NY 11691, 223 Linden St, Brooklyn NY, & 40Debevoise St, Brooklyn, NY 11206.

Why You’ll Love Working at JASA

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission‑driven work.

Meaningful Supportive Housing Impact: Lead dedicated social service teams ensuring vulnerable older adults remain safely and stably housed through the ESSHI and SARA supportive housing programs.

Clinical Leadership & Mentorship: Guide, supervise, and develop frontline Resident Service Coordinators and emerging social work professionals, including MSW interns.

Contract & Public Health Excellence: Direct service delivery and drive quality compliance under major New York public funding streams, including NYC HRA (SARA) and NYS DOH (ESSHI).

What You’ll Be Doing

The Social Work Supervisor provides essential administrative and clinical leadership for JASA’s Residential Services programs (ESSHI and SARA). Working closely with the Associate Director, you will oversee case management operations, on‑site tenant programming, and individualized care coordination to preserve independence and housing stability for older adults.

This position serves as the clinical lead for high‑risk tenant escalations, emergency crisis interventions, and ongoing service quality assurance. You will ensure that all case plans, home visits, and resident services comply with social work professional ethics, agency standards, and the regulatory requirements of JASA’s municipal and state contracts.

Key Responsibilities

• Supervision & Team Leadership: Provide reflective clinical supervision, ongoing mentoring, and case consultations to Resident Service Coordinators; assign caseloads, monitor workflow, and supervise MSW interns as applicable.
• Contract & Regulatory Compliance: Oversee the development and execution of comprehensive written service plans in strict adherence to JASA’s NYC HRA contract for SARA and NYS DOH contract for ESSHI.
• High‑Risk Case Oversight & Crisis Management: Monitor and track all elevated‑risk resident cases; alert the Associate Director to emerging crises and partner with site staff to implement decisive safety and risk‑mitigation plans.
• Case Review & Service Reassessment: Audit client files and service plans regularly to verify ongoing need reassessments, evaluate service efficacy, and implement required care modifications.
• Field Support & Home Visits: Conduct in‑person client home visits across residential facilities as needed to assist staff with complex assessments and de‑escalate crisis situations.
• Training & Professional Development: Design and facilitate staff development workshops, lead unit meetings, and represent JASA at community forums, inter‑agency meetings, and housing conferences.
• Documentation & Data Integrity: Ensure timely, audit‑ready completion of electronic case records, progress reports, and programmatic statistics in compliance with internal and funder benchmarks.

What You’ll Need

• Education: Master’s Degree in Social Work (MSW) or equivalent Master’s‑level degree in Counseling, Gerontology, Psychology, or a related human services field from an accredited college or university required.
• Experience: Minimum of three (3) years of post‑Master's level social work experience required; prior supervisory, team leadership, or supportive housing experience strongly preferred.
• Program & Contract Knowledge: Familiarity with supportive housing models, eldercare resources, and government funding standards (NYC HRA, NYS DOH, ESSHI) is a major plus.
• Field Mobility: Ability to travel to clients’ residences and program sites via NYC public transit and independently navigate physical stairs and environmental barriers.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, internet research, and electronic client management systems.
• Communication & Cultural Competence: Excellent written, verbal, and interpersonal communication skills; an understanding and appreciation of how race, religion, ethnicity, gender, sexual orientation, and personal values impact service delivery to vulnerable older adults.

Benefits at a Glance

• Health & Wellness: Medical (choice of 3 medical plans), dental, and vision coverage at low cost, plus Employee Wellness Programs and an EAP.
• Retirement Savings: 403(b) plan with Roth option and an employer‑funded pension.
• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.
• Professional Development: Opportunities for clinical supervision, continuing education support (CEUs), and leadership advancement.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.