Social Work Supervisor – Lead & Support Family Services

Mecklenburg County Government; Charlotte (NC); On-site; USD 69,000 - 87,000; Full time

Job summary

Mecklenburg County is seeking a Social Work Supervisor within the Youth and Family Services Division (DSS) to supervise professionals, coordinate case work, and ensure program compliance. The role emphasizes guidance, reporting, and interagency collaboration to safeguard children and support families in our community.

The position is based in Charlotte, NC and requires at least five years in social/human services and a BA in a related field; a MSW is preferred.

Qualifications

• Minimum of five years of social services or human services experience.
• Bachelor's degree in Human Services, Health or related field.
• Requires a valid North Carolina or South Carolina Driver's License.
• Requires County Driving Privileges.
• Combination of relevant education and relevant experience accepted.

Responsibilities

• Supervise, train and evaluate the performance of technical and para-professional staff.
• Consult with teams and staff on individual case assignments.
• Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines.
• Reviews information with teams or staff members to provide guidance and direction in the delivery of services.
• Establish performance objectives, conducts periodic reviews and monitors progress.
• Monitor budget activities and adjusts expenditures and makes recommendations as appropriate.
• Review and audits staff cases and workloads to prioritize duties and referrals for new cases.
• Complete monthly and quarterly program reports.
• Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision.
• Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources.
• Seek additional sources to increase funding and expand services.
• Review and analyze activity reports and statistics for continuous awareness of program operation.
• May be required to staff shelters in the event of a disaster.

Skills

Leadership skills

Communication skills

Building Partnerships

Building Trust

Decision Making

Delegating Responsibility

Managing Conflict

Education

Bachelor's degree in Human Services, Health or related field

Master's degree in Social Work preferred

Tools

Microsoft Office

Job description

Mecklenburg County is seeking a Social Work Supervisor within the Youth and Family Services Division (DSS) to supervise professionals, coordinate case work, and ensure program compliance. The role emphasizes guidance, reporting, and interagency collaboration to safeguard children and support families in our community.

The position is based in Charlotte, NC and requires at least five years in social/human services and a BA in a related field; a MSW is preferred.