SOCIAL WORK SUPERVISOR III - AFTER-HOURS 2nd SHIFT

Cabarrus County North Carolina; North Carolina; On-site; USD 60,000 - 90,000; Full time

Job summary

Cabarrus County North Carolina seeks a supervisory social work professional to guide and deliver child welfare and adult services. The role involves independent judgment within federal, state, and county constraints and reports to a Social Work Program Administrator or Manager.

The position supervises SW‑III and SW‑IAT staff, conducts staff training, reviews complex casework, and ensures adherence to regulations while maintaining detailed records and confidentiality.

Qualifications

• Requires knowledge of social work principles and practices.
• Experience supervising professional staff.
• Ability to interpret regulations and policies.

Responsibilities

• Supervise, train, and evaluate staff; participate in hiring decisions.
• Review casework and assist social workers with difficult cases.
• Make decisions impacting the safety of children, elderly, and disabled adults.
• Interpret and guide on regulations and procedures.
• Provide on‑the‑job training and arrange formal staff training.
• Prepare and maintain complex records and ensure confidentiality.

Skills

Staff supervision

Case management

Training staff

Regulatory knowledge

Communication skills

Education

Master's in Social Work

Bachelor's in Social Work

Job description

Performs difficult level responsible supervisory work in the guidance, coordination, and delivery of social work programs and services of a child welfare or adult services unit within the Human Services Department. Work is circumscribed by federal, state, and county constraints, but within those constraints the employee exercises independent judgment and initiative. Work is performed under the regular supervision of a Social Work Program Administrator or Manager. Supervision is exercised over professional and support staff, predominantly at the levels of Social Worker III and Social Worker‑Investigative/Assessment and Treatment (SW‑IAT).

Examples of Duties

Essential Functions

• Planning, directing, supervising, and participating in the delivery of social work programs and services.


• Reviewing casework, holding conferences, and assisting social workers in resolving difficult case situations.


• Making case decisions and judgments that impact the life and safety of children, the elderly or disabled adults.


• Interpreting and providing guidance on regulations and procedures.


• Providing on‑the‑job training for staff and making arrangements for staff to receive formal training.


• Preparing, reviewing and maintaining detailed and complex records, files, reports, and confidentiality.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Typical Tasks

• Responsible for supervising, training, and evaluating staff and has substantial influence in hiring and other employment decisions.


• Analyzes situations and determines appropriate courses of action immediately or in short time spans and often under very stressful conditions.


• Assigns cases to staff and maintains workload balance.


• Implements changes in work procedures to meet program demands and presents recommendations to management which impact programmatic goals, objectives, and policies.


• Provides input to management on administrative and budget issues.


• Ensures that policies and procedures are followed.


• Identifies and develops community resources for activities, education, training, and supportive service areas; explains program policy to community agency providers and maintains ongoing consultation with community resources.


• Develops public awareness, support, and endorsement for assigned programs through presentations to civic, public, and private organizations.


• May perform social worker III or SW‑IAT functions and may carry a small caseload.


• May travel to homes, schools, health facilities, and other service agencies. May transport clients.


• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Knowledge, Skills and Abilities

Thorough knowledge of social work principles, techniques and practices and their applications to specific casework, group work, and community problems; of federal and state laws, policies and procedures, program rules and quality assurance standards; of behavioral and socioeconomic problems and their treatment; and of organizations and resources in the community. Knowledge of methods and principles of casework supervision and training. Knowledge of medical terminology and disease processes and/or mental retardation/development programs and behavior management techniques. Working knowledge of office equipment and computers and applicable software applications. Ability to supervise, train, or orient lower-level social workers and other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively; to testify as an expert witness; to employ advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services; to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas; to analyze and assess safety issues in relation to risk factors; to analyze tense family situations and make decisions about removing children and protecting elderly and disabled adults when the decision has to be made with limited direct information and limited access to consultation; and to interact and motivate a resistant involuntary client. Ability to establish and maintain effective working relationships with clients and their families, a variety of medical and psychological professionals, law enforcement, court officials, attorneys, community agencies and the general public; and to attend work regularly.

Management Preferences (Strongly Preferred)

• Completion of NC Child Welfare Pre‑Service Training (required)


• Completion of NC Child Welfare Collaborative Training


• Master's in Social Work


• Experience working as an After‑Hours social work environment with DSS.


• Experience working in a (DSS) Child Welfare or Child Protective Services Dept in the State of NC.

Minimum Education / Experience requirements

Education and Experience

• Requires Master’s degree in social work and 2 years directly related experience; or


• A Bachelor’s degree in social work and 3 years directly related experience; or


• A master’s degree in a human services field and 3 years directly related experience; or


• A bachelor’s degree in a human services field and 4 years of directly related experience; or


• A bachelor’s degree and 5 years directly related experience.


• An equivalent combination of education and experience may be accepted.

Degree must be from an appropriately accredited college or university.

Directly related experience is defined as human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho‑social therapy and treatment planning or closely related area of experience. Half credit will be given for years of experience in income maintenance casework up to a maximum of one year credit. An equivalent combination of education and experience may be accepted.

One year of work experience can be credited for completion of the North Carolina social work pre‑service training or the collaborative.

Some county job postings indicate that you can qualify with an “equivalent combination of education and experience.” If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both.

If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials. Official transcripts must clearly show the specific credential awarded to ensure accurate validation.

Special Requirements

Position may require possession of an appropriate driver’s license valid in the State of North Carolina. Position is a safety‑sensitive position as defined by the Drug Free Workplace Policy. Position requires on‑call duty rotation. Employees are responsible for supervising approximately five to twelve professional employees. Work supervised is predominately at the level of Social Worker III and SW‑IAT.