Social Work Supervisor II (122400570)

Cumberland-County,-Nc; Fayetteville (NC); On-site; USD 54,000 - 72,000; Full time

Job summary

The Cumberland County Department of Social Services is seeking a qualified supervisor for the Child Protective Service Intake unit. This role ensures compliance with statutory and policy requirements and coordinates the activities of Intake Social Workers within the section.

The supervisor will oversee referral receipt, screening, assignment for investigation, and the preparation of monthly intake reports, with occasional back-up to the Extended Duty Supervisor as needed.

Qualifications

• Master’s degree in social work from an accredited institution with 1 year of directly related experience; or a bachelor’s degree in social work with 2 years of related experience; or a master’s degree in a human services field with 2 years of related experience; or a bachelor’s degree in a human services field with 3 years of related experience; or a bachelor’s degree with 4 years of related experience.

Responsibilities

• Supervise, train, and orient lower-level social workers.
• Coordinate activities of Intake Social Workers with other intake functions.
• Prepare schedule for emergency coverage and dictation schedule.
• Prepare monthly reports using intake unit data.
• Field calls from social service agencies in other states regarding pending cases.
• Possess knowledge base and wisdom in CPS Intake and Investigation; may back up Extended Duty Supervisor when needed.

Skills

Supervision

Communication

Program coordination

Education

Master’s degree in social work

Bachelor’s degree in social work

Master’s degree in a human services field

Bachelor’s degree in a human services field

Job description

This position is located in the Children Services' section.

The primary purpose of this position is the supervision of Child Protective Service Intake unit. This unit supervisor will assure that all statutory and policy requirements for protective service intake are met, and that no systems issues interfere with this mandated function. The unit supervisor will also be responsible for coordinating the activities of the Intake Social Workers in relation to other intake functions within the section.

The program activities for the Child Protective Service Intake unit will include the receiving, documentation, screening, and assignment of referrals for investigation. This supervisor is responsible for the preparation of the schedule for emergency coverage and dictation schedule. This supervisory position is also responsible for the preparation of monthly reports regarding data from the intake unit. Additionally, the Intake Supervisor is responsible for fielding calls from social service agencies of other states regarding information needed on pending cases. The supervisor in this position is required to have a knowledge base and practice wisdom base of Child Protective Service Intake and Investigation. This is required since this supervisor may have to provide occasional back-up to the Extended Duty Supervisor.

Master’s degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.

Knowledge of methods and principles of casework supervision and training; considerable knowledge of social work principles, techniques, practices, and their application to specific casework and community problems; considerable knowledge of behavioral and socioeconomic problems and their treatment, and governmental, private organizations and community resources; considerable knowledge of the laws, regulations, and policies which govern social work programs; ability to supervise, train, or orient lower-level social workers; ability to express ideas clearly and concisely and to plan and execute work effectively.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

• The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Driver's License.
• Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
• Law enforcement background check is required.
• Duties of this position require the use of the employee's personal vehicle.
• This position will require assisting in emergency and/or disaster situations.
• The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
• College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
• If there are specific questions regarding this posting, you may contact Human Resources @ [phone].

MISSION

The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.

VISION

We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting-edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.